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Customer Support and Sales Expert

4 weeks ago

Singapore Alphagen Learning Private Limited Full time $2,200 - $3,500
Key Responsibilities

The successful Sales and Customer Support Officer will be accountable for:

  • Delivering exceptional customer service and support to meet and exceed customer expectations.
  • Generating new sales leads and converting them into sales revenue.
  • Working closely with the accounts team to manage customer invoices and payments.
  • Participating in student recruitment activities and contributing to the development of marketing strategies.
  • Improving processes and procedures to enhance customer satisfaction and retention.

Requirements

To excel in this role, you will need:

  • A Diploma in any discipline.
  • A minimum of 1-year proven track record in sales, preferably in the education field.
  • Strong knowledge of CRM, sales, and customer service principles.
  • Excellent communication, interpersonal, and problem-solving skills.