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Customer Service Assistant call Centre

4 months ago

Singapore MASON & CO PTE. LTD. Full time
Receive inbound and outbound calls and transfer calls to the appropriate department

  • Assist in coordinating service booking requests with hotels and other clients
  • Assist service center in arranging car servicing appointment
  • Ensure accuracy of daily reservations
  • Dissemination jobs to Chauffeurs
  • Closely monitoring ebooking system and update the chauffeur for any booking changes
  • Monitor proper dissemination of chauffeur daily job.
  • Any other assigned task by supervisor/manager

Working conditions

  • Willing to work beyond their working hours when required.
  • Possess a strong interpersonal skill and able to thrive in pressured or stressful situations.
  • Excellent communication skill, both written and verbal will be an advantage.
  • Good organizational, administrative skills and attention to detail
  • Ability to work independently as well as a team player