Current jobs related to Customer Service Executive - Singapore - INTERNATIONAL SOS SINGAPORE PTE. LTD.

  • Customer service executive

    6 days ago

    Singapore Seven Seas Maritime Service Full time

    No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

  • customer service

    3 weeks ago

    Singapore ELKEN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...

  • Customer Service/Operation Executive

    2 weeks ago

    Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    Key Responsibilities* Deliver exceptional customer service and support to clients, ensuring their needs are met promptly and efficiently.* Provide clear and concise communication, both verbally and in writing, to address customer inquiries and concerns.* Collaborate with internal stakeholders to resolve customer issues and implement effective solutions.*...

  • Customer Service

    3 weeks ago

    Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full time

    Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...

  • Customer Service Representative

    2 weeks ago

    Singapore National Service Resort & Country Club Full time

    Job SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...

  • Customer service executive

    1 week ago

    Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time

    Job Title: Customer Service Executive General Description The Customer Service Executive is responsible for ensuring that customers are satisfied at all times. Duties include answering customer calls & emails within the Service Level Agreement (SLA) with excellent quality. Must be a strong team player & ensure high levels of attendance & punctuality. Must...

  • Customer service executive

    17 hours ago

    Singapore CPO PTE. LTD. Full time

    CPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive. As a Customer Service...

  • Customer service executive

    1 week ago

    Singapore PLURIUM TECHNOLOGIES PTE. LTD. Full time

    Customer Service Executive Industry: IT Hardware, Networking Hardware Employment Type: Full time Working Hours: Mon-Fri, 9am-6pm Reporting To: Sales Director The Customer Service Executive supports sales operations and oversees order processing. The role ensures smooth sales operations, timely responses to customer inquiries, and supports the sales team to...

  • Customer Service Executive

    6 months ago

    Singapore CPO PTE. LTD. Full time

    Roles & ResponsibilitiesCPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service...

  • Customer relationship executive

    17 hours ago

    Singapore HARMONY NEW ENERGY AUTO SERVICE Full time

    Job Title: Customer Relationship Executive - BYD / Denza Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty claims. Troubleshoot and resolve...

  • Customer service manager

    1 week ago

    Singapore RMS MARINE & OFFSHORE SERVICE Full time

    ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

  • Customer service executive

    6 days ago

    Singapore GAN TECK KAR INVESTMENTS PTE LTD Full time

    Job Highlights Immediate Hiring Free staff meals In-house gym facility Short walking distance from Tuas Link MRT Job Responsibilities Prepare sales orders, delivery orders, invoices and other necessary documents Attend to customers queries with prompt and professional service Ensure timely execution of customers’ orders Communicate with customers via...

  • Customer Service Executive

    3 weeks ago

    Singapore HLN RUBBER PRODUCTS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Objectives/Job Summary:As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer...

  • Customer Services Executive

    3 weeks ago

    Singapore ONEPIP (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWe are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Customer Services Executive to join our transactional team.Do you have a knack for operational work and processes? Yearning for a regular, consistent role and yet will not back off when...

  • Customer Service Executive

    3 weeks ago

    Singapore SEVEN SEAS MARITIME SERVICES (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesThe Customer Service Executive is responsible and accountable for (but not limited to) the following:-* Handling of all customer's (master/manager/owner or third party) invoicing process.* Maintain system integrity regarding supply orders* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies*...

  • Customer Service Executive

    3 days ago

    Singapore PLURIUM TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Service ExecutiveIT Hardware, Networking Hardware,Full timeMon-Fri, 9am-6pmReporting to the Sales DirectorThe Customer Service Executive supports sales operations and oversees order processing. The role ensures smooth sales operations, timely responses to customer inquiries, and supports the sales team to enhance the...

  • Customer service executive

    1 day ago

    Singapore Aventir Group Pte Ltd Full time

    Position: Customer Service ExecutiveLocation: Changi RegionWorking Hours: 5 days/week, 9:00 AM - 6:00 PMBus Access: Convenient routes from Bedok, Tampines, Hougang, Sengkang via Pasir Ris About the Role: We are seeking a motivated and proactive Customer Service Executive to join our CS Department. Reporting to the Team Manager, you’ll be an essential part...

  • Customer Service Executive

    2 months ago

    Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time

    Roles & ResponsibilitiesJob Description & RequirementsAs the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also...

  • Customer Service Executive

    3 weeks ago

    Singapore SCAN GLOBAL LOGISTICS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Customer Service Executive to our office in Singapore, who can work independently as well as in a team.As Customer Service Executive, you will have an outgoing and driving role with a broad interface both within the company as well as with customers and suppliers. Your most important task will be to work with...

  • Customer Service Executive

    4 months ago

    Singapore PM-INTERNATIONAL SINGAPORE NUTRITION PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description of Customer Service Executive:· Pick up customer's phone calls;· Reply enquiry text and emails· Assist and follow up with customer's request/order· Pick and pack customer's order· Coordinate with transporter/logistic partner for shipping/delivery matters.· Follow up on collection of overdue accounts.· Printing...

Customer Service Executive

2 months ago

Singapore INTERNATIONAL SOS SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Manage cases in line with the key directive of Assist First, Verify Later
  • Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided
  • Demonstrate an understanding of all key clients’ Operations and Billings Procedures
  • Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
  • Manage cases with a view to moving them forward in the best interests of the member and client
  • Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members and clients.
  • To be the first point of contact for members, end users, clients, service providers and colleagues
  • Ensure incoming calls are answered promptly, appropriately and courteously.
  • Ensure inbound requests are handled in timely efficient manner
  • To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
  • Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
  • Escalate cases and requests as per company protocols
  • Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner.
  • Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
  • Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members.
  • Positively promote International SOS to other organisations.
  • Carry out any other reasonable duties as requested by the manager.

Requirements:

  • Diploma or equivalent
  • Min 3 years working experience
  • Experience in call centers, assistance companies and/or hospitality industry an advantage

Tell employers what skills you have

CRM
Microsoft Office
Microsoft Excel
Customer Experience
Call Centers
Hospitality Industry
Customer Care
Communication Skills
Customer Satisfaction
Customer Service
Transmission
Service Delivery
Customer Service Experience
Call Center