Service Desk Analyst

The Service Desk Analyst is responsible for providing technical support to the Firm's internal customers.The Service Desk Analyst possesses a good understanding of legal environment priority requirements.Job Responsilibilities: Provide solutions to customer problems of complex nature to ensure customer satisfaction. Prioritize, research, resolve, and respond...

Allen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first,...

Purpose:The IT Service Desk is the first point of contact for users for questions, requests, and incidents.The IT Service Desk function: Defines and deploys the ITprocesses and tooling for request, incident, change and problemmanagement for the entire ITfunction and aligns these processes with Operations and Product to aim for a consistent customer...

must have an extensive customer service background. The Service Desk Analyst possesses a good understanding of legal environment priority requirements.The core work hours are Monday through Friday, 40 hours per week (8 hours per day, with one hour for lunch), to be worked between the hours of 5am to 2pm. In addition to regularThis is a remote role with one...

Roles & ResponsibilitiesIT SERVICE DESK ANALYSTPOSITION SUMMARYProvide 1st Level IT Support, via Phone and Remote-Control tool, to manage users' incidents and queries in a professional and timely manner.KEY RESPONSIBILITIES AND RESULTS Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are...

50737BR SINGAPORE SingaporeJob Description and RequirementsSIG is Growing We're hiring a Deal Desk Analyst to join our high-performing team. In this role you will collaborate with finance, legal and sales to facilitate the sale of our product and services to customers. Success in this position becomes a building block to a career path as a revenue operations...

Job details:Posted 04 April 2023SalaryNegotiableLocationSingaporeJob type PermanentDisciplineBanking & Financial ServicesReference262760_ Excellent new role Attractive compensation package Invested in your career developmentWe are representing a leading hedge fund to hire Desk Quant Analyst for the team in Singapore.Responsibilities: Support quant...

CompanyCivil Service ClubDesignationFront Desk ReceptionistDate Listed15 Nov 2023Job TypeEntry Level / Junior Executive Part/TempJob PeriodFlexible Start, For At Least 1 MonthProfessionAdmin / SecretarialIndustrySocial ServicesLocation NameAddress91 Bukit Batok West Ave 2, Singapore 659206MapAllowance / Remuneration$11 hourlyCompany ProfileJob...

This is a 12 months contract assigned to our clientWork Location: Serangoon NorthSalary Range : $2,300-$2,600Shifting Schedule1. 24 hrs rotating shift (with shift allowance for evening shift and graveyard shift)Monday-Sunday (including public holiday)Job Description:Service Desk expereinceResponsible for supporting the IT Help Desk Services organization to...

Job RolesJob Descriptions Provide first level client support. Receive, document, and categorise IT incidents reported by endusers. Follow predefined procedures to resolve incidents, ensuring mínimal disruption to business operations. Process and fulfil service requests submitted by users. This may involve provisioning new accounts, resetting passwords, or...

Singapore**Experience**: servicedesk**Skills**:servicedesk- Have Service Desk experience of 1-3 yearsPreferably Locals

Job Scope: Support Change Management, Incident and Problem Management for IT Services (IT Infrastructure, Data Centre Operations, etc) Service desk management including IT Service Request, System Change and Enhancement Prepare and present status report of IT Service delivery performance metrics to stakeholders Manage IT operational risk and issues, system...

Roles & ResponsibilitiesJob Opportunity: Service Desk Officer (1 Year Contract)Location: Suntec, SingaporeWorking Hours: Office Hours (details to be confirmed)Salary Range: $3,000 - $4,000Contract Type: Contract/OutsourcedKey Responsibilities:Helpdesk Support:First-Level User Problems: Provide helpdesk support by resolving first-level user issues and...

Service Desk EngineerSUMMARY: Our client is looking to hire a Service Desk Engineer who can provide technical support to users on Network (Switch, Firewall, Access Point), System (VMware, VXRail), DWDM Services (Adva, Ciena, Dark Fiber) Should the reported incident ticket (fault) not resolveable by Service Desk after remote troubleshooting, the incident...

Service Desk | Cert Provided | No experience required | Singaporean only Responsibilities: To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first...

Service Desk | Cert Provided | No experience required | Singaporean onlyResponsibilities:To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.Be available to take calls.Prompt response to queries via voicemail / email / fax.Accurate assessment/ resolution of problems.Provide first level...

This is a 12 months contract assigned to our clientWork Location: Serangoon NorthSalary Range : $2,300-$2,600Rotating 24 hrs shift scheduleMonday - SundayAllowanceTransportation allowance forGraveyard Shift (12mn to 9am)Evening Shift (4pm to 1am)Job Description:Responsible for supporting the IT Help Desk Services organization to ensure services are delivered...

About the job:Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.Furnish and submit timely updates to customers on the status...

Service Desk | Cert Provided| No Experience Required | EastAbout the job:Answering incoming calls and making outbound calls to customers.Manage incoming emails.Provide Live-Chat support.Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.Furnish and submit timely updates to customers on the status...

COMPANY DESCRIPTIONKaplan is one of the world's largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning...