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Commercial In-life Manager

3 months ago

Singapore Vodafone Full time

Description:


Achieve your ambitions as Commercial Client Manager in a world leading total communications company with operations in 100 countries and rapid expansion in the APAC region.

Vodafone was born mobile, giving it a heritage that benefits enterprise customers as they look to embrace next-generation business opportunities.

Your skill in business to business relationship building and commercial (contract) management, combined with your knowledge of business communication technologies, will play a pivotal role in the growth of Vodafone Group Enterprise.

Your results-orientated approach will be supported by a collaborative environment where you can learn from seasoned telecommunications executives, benefit from world-class training and have the chance to build a successful, long-term career at a leading global brand.

In a fast-moving world where the pace of change is accelerating, we won't slow you down. We evangelize business agility and pride ourselves on quick decision-making and flexible working schedules.

Vodafone provides all of the speed, growth and excitement of a start-up, with the financial backing and footprint of a firmly established global corporation.


  • Accountable for the overall commercial management and profitability optimization of named customer accounts, including debt management. This includes managing the P&L of the customer and lead its delivery by actively managing all costs & revenues to deliver and exceed the P&L and revenue targets.
  • Responsible for the inlife management of named accounts, including contractual awareness of complex terms and conditions and the financial impacts of different scenarios.
  • Provide support and guidance for data analysis activities to confirm usage profiles, contractual changes and spend baselines. E.g. charge reviews; benchmarking; savings analysis
  • Create complex commercial models capable of scenario modelling to identify and impact assess contractual risks and issues
  • Regularly provide 'line of sight' back to Vodafone and customer business cases (as necessary) to reconcile expected and actual commercial outcomes.
  • Utilize findings for forecasting, planning and risk mitigation purposes
  • Responsible to deliver any commercial obligations as defined in the customer contract.
  • Deliver insights and executive briefings to key stakeholders on the structure and development of commercial contracts in order to maximize business value, with a particular focus on complex multifacetted commercial propositions spanning multiple geographies.
  • Identify and rectify any process and governance deficiencies to ensure operational integrity within the Commercial Delivery function
  • Provide insight into the bid and pricing processes within VGE to facilitate continuous improvement actions to deliver business decisions.

Knowledge and experience:

  • Bachelor degree
  • 8+ years experience in B2B / enterprise environment
  • 3+ years experience in a customer facing role is desirable
  • Experience in sales, commercial and/or contract management (deal negotiations, contract development & change management)
  • Savvy with Excel; able to do basic commercial modelling
  • Excellent relationship builder, with the necessary personal impact to build credibility with customers, the account team (Global Client Director / Global Account Manager) and Sales Leadership
  • Excellent communication skills, both written and verbal, at Vice-President / Executivelevel
  • Ability to identify broken/suboptimal processes and recommend changes
  • Strong people skills and demonstrable ability to deliver though others who are not 'Direct Reports'
  • Proven commercial acumen, including experience in managing & improving P+L's

Skills:

  • Financial Planning
  • Business Partnering
  • Business Model Impact
  • Business and Commercial Acumen
  • Policy and Standards
  • Business Development
  • Contract Management
  • Continuous Improvement