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Boutique Manager
2 weeks ago
Prestigious High-end French Brand is in search of an experienced and passionate Boutique Manager with Strong Critical Thinking Skills at Marina Bay Sands
REQUIREMENTS
- Minimum Secondary or Diploma education
- Effective and clear communication skills, both orally and in writing
- Focused on achieving objectives, dedicated to project completion, and meticulous attention to detail
- Proven ability to manage efficiently in a fast-paced environment
- Exhibit a high level of professionalism, integrity, and reliability
- Demonstrate a keen passion for delivering exceptional customer service
- Independently manage store operations, plan effectively, and prioritize tasks
- At least 5 years of experience in the Luxury industry with a minimum of 3-5 years in a managerial role
- Offering a Basic Salary of $5000, commission potential of $2,500+, AWS, and Performance Bonus
- Attractive Staff Benefits package
- Passionate and motivated individual with a positive attitude towards Retail
DUTIES
DRIVE BOUTIQUE PERFORMANCE & COMMERCIAL STRATEGY
- Achieve various sales targets and objectives as set by Management:
- Monthly and yearly sales targets across different product categories
- Regular and efficient communication of business updates to HQ
- Proactively manage inventories to improve sales and maintain optimal stock levels
- Enhance the store's commercial performance by identifying opportunities to boost sales and align with company policies
- Understand and contribute to the communication plan to drive sales
DEVELOP CLIENT PORTFOLIO & SERVICE EXCELLENCE
- Attract and retain customers through consistent and exceptional service
- Implement creative customer engagement activities and follow-ups to build loyalty
- Encourage team members to build strong client relationships and handle customer interactions professionally
- Address customer concerns promptly and effectively with tact and diplomacy
- Utilize customer feedback for continuous improvement
SET TEAM STANDARDS
- Provide strong leadership to motivate the team towards achieving sales goals
- Lead with a positive attitude, energy, and long-term vision
- Identify and address team and individual development needs
- Build trust, promote forward thinking, and create a positive team environment
- Contribute to team results and foster a high-performance culture
- Engage in staff recruitment, integration, motivation, and retention
- Organize regular team meetings and coaching sessions
- Promote a customer-oriented mindset within the team
- Ensure team members are well-trained on product knowledge and selling skills
- Oversee the development and training of the team
ASSURE THE MERCHANDISING OF THE BOUTIQUE
- Maintain high visual merchandising standards
- Ensure operational maintenance and cleanliness of the store
If you are interested, please submit your resume for consideration. Only shortlisted candidates will be contacted.
EA License No. 14C7092
EA Registration No: R Ming Er)
Skills Required:Negotiation
Coaching
Store Operations
Account Management
Visual Merchandising
Critical Thinking
Marketing Strategy
Retail Sales
Customer Relationship Management
Reliability
Merchandising
Strategy
Attention to Detail
Selling Skills
French
Customer Service
Creative Boutique
Performance Appraisal
Service Excellence
Brand Development
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