Sales Executive/sales Support
2 weeks ago
is a part of Hager Group, who are leading global suppliers of solutions and services for electrical installations in residential, commercial and industrial buildings.
With global headquarters in Germany, Hager Group have approximately 11,500 employees globally, generating a turnover of 2.2 billion euros Hager Group produce their components and solutions in 24 production sites globally and serve more than 129 countries worldwide.
The Group's range of solutions and services extends from Energy Distribution to Cable Management and from wiring accessories (switches and power point sockets) to building automation.
Hager Electro continues to expand the quality product offering through innovation, market requirements and build on the significant sales growth throughout Singapore.
Job Summary:
Responsibilities:
- Identify and Develop new business opportunities within the assigned territory through lead generation, networking and other sales and marketing activities.
- Manage and grow existing accounts by maintaining strong relationships and identifying opportunities to upsell or crosssell products.
- Troubleshoot issues and provide solutions to customers
- Escalate complex problems to relevant internal teams and follow up to ensure resolution
- Maintain accurate records of customer interactions and transactions
- Continuously improve customer support processes and procedures
- Provide product demonstrations and training to customers as needed
- Collaborate with internal teams to resolve customer complaints and improve the customer experience
- Stay uptodate with industry trends, market developments, and competitor activities.
- Attend trade shows, conferences, and other industry events to promote our products and services and to develop new business opportunities.
Requirements:
- Diploma in a related field or equivalent work experience
- Strong customer service and interpersonal skills
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Technical aptitude and ability to quickly learn new products and technologies
- Proficiency in Microsoft Office and customer support software
- Ability to work flexible hours
Special Note:
Work quota limitation might applied
Hager Electro Systems Pte Ltd is an equal opportunity employer and offers competitive benefits and salary packages to all employees.
Job Types:
Full-time, Permanent
Salary:
$2, $3,500.00 per month
Benefits:
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Yearly bonus
Work Location:
In person
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