Account Executive, Smb
2 weeks ago
Company Overview:
DocuSign helps organizations connect and automate how they agree.
Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtually anywhere, at any time.
Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives.
What You'll Do:
The Account Executive is a high-impact hunter position in which you are responsible for driving new logo acquisition and developing opportunities.
Across all industry verticals, create a territory plan to prioritize time investment across prospects and customers and manage an active pipeline of new logo opportunities.
Ultimately, you are accountable for exceeding monthly/quarterly quota, dedicated deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader DocuSign partner ecosystem.
The successful Account Executive will exhibit an ability to "evangelize" new and disruptive products plus have strong cross-functional collaboration skills and exhibit success engaging with the various pre/post-sales resources required.
Responsibility
Deliver programmatic engagement with existing DocuSign clients to develop and maintain relationships while helping to grow DocuSign's incremental revenue by uncovering additional use cases and opportunities to position the broader DocuSign agreement cloud.
Through those interactions you will:
- Qualify sales opportunities based on DocuSign's sales methodology and metrics, to include client fit and success criteria
- Position DocuSign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client
- Expand the DocuSign solution beyond the functionality introduced during the implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new DocuSign products, services and partner solutions.
- Process sales orders and facilitate customer onboarding
- Manage customer needs for engagement with other DocuSign resources, such as professional services, training, product management and marketing
- Enlist customers to participate and/or speak at DocuSign and partner events
- Provide accurate, timely reports, and forecasts, as needed, for management
- Develop and maintain sophisticated knowledge of DocuSign's products and services
- Maintain current and accurate account information, as well as leads and followups for assigned clients in the CRM database
- Manage overall customer loyalty, serving as an internal advocate and escalation point to clients
What You Bring:
Basic
- 2 + years' experience in consultative, endtoend technology sales and account management, preferably within a SaaS model
- Track record of acquiring new logos and expanding within existing accounts (60:40)
- Proven track record meeting/exceeding individual sales targets and quotas
Preferred
- Services/Consulting delivery experiences a big plus
- Ability to manage a large volume of concurrent client relationships
- Ability to identify, critique, suggest and implement intelligent changes to the clients' business optimization processes
- Ability to anticipate change and adjust priorities accordingly
- Ability to work as a team, as well as independently
- Excellent verbal and written communication skills to be able to interact effectively at all levels of an organization
- BS/BA degree
- Willingness and ability to travel as necessary
Life At DocuSign:
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.
And for that, you'll be loved by us, our customers, and the world in which we live.Accommodation
LI-CM1 #LI-Hybrid
Our global benefits:
Paid time off:
- Take time to unwind with earned days off, plus paid company holidays based on your region
Paid parental leave:
- Take up to six months off with your child after birth, adoption or foster care placement
Full health benefits:
- Options for 100% employerpaid health plans from day one of employment
Retirement plans:
- Select retirement and pension programs with potential for employer contributions.**Learning & developmen
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