Senior Associate Customer Success Manager

As a Customer Success Associate / Analyst, you will be responsible for customer adoption, retention and satisfaction for a group of clients. Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health Developing success plans for customers that outline their critical success factors, metrics for...

Employment Type: PermanentContract Duration:At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we...

Roles & ResponsibilitiesAbout the team you are joiningIATA’s Business Intelligence Services are the focal point and driving force for data management and global BI services for the aviation industry. The team is comprised of aviation industry experts, data management and analytic professionals. One of the four verticals within the IATA BIS department...

Company DescriptionAnomali delivers earlier detection and identification of adversaries in your organization's network by making it possible to correlate tens of millions of threat indicators against your real time network activity logs and up to a year or more of forensic log data. Anomali's approach enables detection at every point along the kill chain,...

Information BlurbThe Manager of Customer Success drives overall customer satisfaction and retention for the Academia & Government organization for Ex Libris Library Software customers that form part of Clarivate. The Manager will lead the team of Customer Success Managers responsible for ensuring customers achieve value with their Library Software solutions...

Roles & ResponsibilitiesMenlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.The world has fundamentally...

Roles & ResponsibilitiesSALT is hiring Customer Success Manager for a Social Media Client for 8-months & renewable contract role. The role requires both building and delivering success with key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external...

The worldwide data management software market is massive (IDC forecasts it to be $138 billion by At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of...

This will encompass gaining exposure to the different phases of originating and executing upon investment opportunities and may potentially include involvement in portfolio management or an exit process.During the 8-10-week placement, you will spend time in Asia and travel, restrictions permitting, to the Actis Head Office in London giving you the...

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.Menlo is well-funded for growth and our investors...

As a Customer Success Associate/ Analyst, you will be responsible for customer adoption, retention, and satisfaction for a group of clients. Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health Developing success plans for customers that outline their critical success factors, metrics for...

The worldwide data management software market is massive (IDC forecasts it to be $138 billion by At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of...

Headquartered in Singapore with offices in Germany, Ukraine, and India, Affinidi empowers Data Owners like you and me to control and selectively share our verifiable credentials through decentralized technologies. Affinidi, along with Trustana and GoodWorker, are separate ventures under the LemmaTree Group, founded and funded by Temasek, a global investment...

Job OverviewThe Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account-related requests and activities. They will develop a deep knowledge of their clients' industries and sectors, their strategic business needs, and help optimize usage of the PitchBook platform. They will...

Who we are. is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners BreadTalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial...

Roles & ResponsibilitiesResponsibilities: Collaborate with the leadership team to build and set the strategic direction and commercial vision for the organization, and develop and maintain roadmaps for communication and tracking. Oversee all activities that help customers grow topline sales including new kitchen launch strategy, brand onboarding, marketing...

Responsibilities: Generate random checks on customers satisfaction ( Monthly ) Review customer performance and suggest retraining Award customers who qualify for 6x,7x and 8x Weekday and weekend support function (Weekend on Standby Overseeing) Point of escalation after the support teamThe Successful Applicant Min 2 Year of experience in ITrelated support or...

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that...

Our client is One of the Up-and-Coming Cryptocurrency Exchange specializing in binary options trading.Responsibilities Establish structure of the global customer support team, delegation of tasks and team management Build Customer Success Plans and establish essential goals to aid the customer and drive usage of the platform Preparation of manuals related to...

Date: Jan 30, 2024- Location: Singapore, Singapore- Job Category: Security Services- Department: Customer SuccessWho we areWhat you will doThe Senior Enterprise Customer Success Manager is a critical role to deliver our next phase of growth in CyberArk. You will work with mid-to-large enterprise customers and is accountable for ensuring these customers adopt...