Associate Customer Success Manager

As a Customer Success Associate / Analyst, you will be responsible for customer adoption, retention and satisfaction for a group of clients. Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health Developing success plans for customers that outline their critical success factors, metrics for...

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.Menlo is well-funded for growth and our investors...

As a Customer Success Associate/ Analyst, you will be responsible for customer adoption, retention, and satisfaction for a group of clients. Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health Developing success plans for customers that outline their critical success factors, metrics for...

Responsibilities: Generate random checks on customers satisfaction ( Monthly ) Review customer performance and suggest retraining Award customers who qualify for 6x,7x and 8x Weekday and weekend support function (Weekend on Standby Overseeing) Point of escalation after the support teamThe Successful Applicant Min 2 Year of experience in ITrelated support or...

Job Description:IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Customer Success Manager - Senior Associate will partner with Sales and Customer Success Managers to successfully onboard, retain, and grow clients. The primary...

About Arta:If you're someone who has wondered whether your money is working as hard as you are, or if you've ever thought that there _must_ be a better way to set and work toward your goals, we want to hear from you.The Role:We are looking for a seasoned Customer Success team member to help continue building the function at Arta Finance. You'll be developing...

Information BlurbThe Manager of Customer Success drives overall customer satisfaction and retention for the Academia & Government organization for Ex Libris Library Software customers that form part of Clarivate. The Manager will lead the team of Customer Success Managers responsible for ensuring customers achieve value with their Library Software solutions...

Get to Know Us:It's fun to work in a company where people truly believe in what they're doingSince being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...

As part of the Customer Success Team, you are required to serve our customers, communicate and assist them in a polite & professional manner through face-to-face engagements. This involves but is not limited to, guiding our customers through a step-by-step process on transfer of vehicle ownership through the LTA website, walking them through the process of...

Roles & ResponsibilitiesWe are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience.Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide...

As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers. Responsibilities: - Customer Interactions: Respond promptly to customer...

Customer Success ManagerX0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of objectivity, ultimately enhancing retention, loyalty and person to job and organization fit. Through our AI...

As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers.Responsibilities:- Customer Interactions: Respond promptly to customer inquiries via...

Jublia is a global leader in the event technology sector. We power events on our SaaS based Engagement Hub focusing on 1:1 Meetings, Content Discovery, Audience Engagement, Leads Generation & AI Maps; we do all these with our proprietary machine learning algorithmSince our inception we have partnered with some of the biggest event organizers in the world to...

Job DescriptionOur Customer Success team advises and guides our wide array of customers as they map to a broad spectrum of business needs to Zendesk We ensure customers are optimized and scaling smoothly through impactful engagements, all focused on driving business and technical value A key fixture of our Success team is the work our CSMs do to understand a...

Diversity and Inclusion Career progressionAbout Our Client:Global Oil & Gas industry. Responsible for Customer Success locally by acting as the key interface to customers for:Invoicing & billing: provide first point of contact for query resolution with respect to invoices & billing; follow up on customer statement of accounts and overdue in coordination with...

JOB SUMMARY:Gradiant AI is our digital solutions business unit. We provide proprietary suite of digital solutions that help our customers to optimize treatment processes leveraging AI/ML algorithms. Our key product, SmartOps, is an integrated digital platform for asset performance management - plant performance optimization, asset management and remote...

We are looking for an experienced Customer Success Manager who can drive success for some of our largest and fastest growing accounts across the APAC region. In this role you will be driving adoption of our Sendbird Products, delivering impactful outcomes in alignment with our customers' business goals and navigate complex customer organizations and...

Roles & ResponsibilitiesAbout ArtaAt Arta Finance, we are product builders, machine learning researchers, finance professionals and business leaders determined to create a better way to manage our financial lives. The future of finance is technology—relentlessly user-focused, elegant, bordering-on-magical technology. We are driven by the opportunity to...

Roles & ResponsibilitiesAbout ArtaAt Arta Finance, we are product builders, machine learning researchers, finance professionals and business leaders determined to create a better way to manage our financial lives. The future of finance is technology—relentlessly user-focused, elegant, bordering-on-magical technology. We are driven by the opportunity to...