Regional Retail Director

2 weeks ago

Singapore VALENTINO SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Main Responsibilities


Retail Performance

· Fully responsible on Retail network P&L.

· Ensure budget and targets achievement for sales and profitability. Drive strategic performance KPIs.

· Identify priority actions to achieve targets and business growth.

· Strict cooperation with Merchandising and Visual Merchandising to ensure business increment, brand image and market competence.

Talent Management & Development

· Ensure the set-up of the correct organization in all boutiques: right talents in the right role, correct hiring, career, retention and succession plans.

· Support on identifing talent development needs and provide trainings in collaboration with HR, Area retail directors and Training teams

· Lead and develop team members, providing daily coaching with close follow-up on projects & objectives

· Enforce digital transformation to optimize overall operations

· Constantly share the vision, strategy and values and engage the teams

Client Development

· Ensure the implementation of a clienteling couture mindset and service: consolidated clienteling routine to reach CRM KPIs (recruitment, retention, upgrading); develop partnership opportunities in the market for VIC recruitment.

· Contribute to the overall Client strategy by providing commercial performance insights and identifying the relevant client communities.

· Represent and act as an Ambassador of the Maison and the Regions during international and local events and with VIP client.

· Align retail directors and store managers on company strategy and support the definition of SMART action plans to execute it.

Others

· Co-working with Marketing & Communication teams for Client Development and Branding initiatives

· Work closely with legal support to ensure compliance and business integrity in administrative and operational procedures.

· Work closely with logistic


Desired Skills and Experience

· Strategic thinking and Performance oriented

· Understand clienteling evolution, client experience/service, talent development, and differentiated store experience

· Track record of delivering results in a Retail environment cross regions

· Experience working in international and global environments

· Able to represent the values of the brand

· Impactful communication style to cascade brand strategy

· Clear vision on people management strategy

· Great communicator at all levels; creates transparency across the regionals organization


Tell employers what skills you have

Digital Transformation
CRM
Coaching
Talent Management
Talent Development
Visual Merchandising
Department Stores
Landlords
VIP
Merchandising
Strategy
Brand Equity
Furniture
Personal Development
Turnover
People Management

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