Contact Centre/ Call Centre
3 days ago
- Minimally Nitec qualifications in IT related disciplines
- Minimum 1 year Customer Service Experience in technical or non-technical call center environment
- Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
- Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
- Basic computer skills and proficiency in typing are also important.
Tell employers what skills you have
Customer Service Skills
Customer Relationship
Process Automation
Contact Centre
Customer Relationship Management CRM
Relationship Management
Cantonese
Office Administration
Authorization
Process Management
Attention to Details
Communication Skills
Customer Oriented
Customer Service
Service Excellence
Customer Service Experience
Call Center
-
Contact centre specialist
1 week ago
Singapore Financial Industry Disputes Resolution Centre Ltd Full timeFIDRe C Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDRe C) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDRe C Contact...
-
Contact Centre Specialist
1 week ago
Singapore Financial Industry Disputes Resolution Centre Ltd (FIDReC) Full timeFIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...
-
Contact Centre Specialist
3 days ago
Singapore FINANCIAL INDUSTRY DISPUTES RESOLUTION CENTRE LIMITED Full timeRoles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...
-
Contact Centre Specialist
3 months ago
Singapore FINANCIAL INDUSTRY DISPUTES RESOLUTION CENTRE LIMITED Full timeRoles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...
-
Call Centre Trainer
4 days ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...
-
Call Centre Trainer
3 months ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...
-
Call Centre Training Professional
2 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...
-
Call Centre Training Manager
2 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeJoin TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...
-
Call Centre Representative
4 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...
-
Call Centre Representative
2 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...
-
Contact centre manager
1 month ago
Singapore TDCX Full timeUp to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...
-
Call Centre Representative
2 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Customer Service AgentJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure...
-
Contact Centre Manager
2 weeks ago
Singapore TERRA SYSTEMS PTE. LTD. Full timeRoles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...
-
Contact Centre Manager
3 days ago
Singapore TERRA SYSTEMS PTE. LTD. Full timeRoles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...
-
Executive, contact centre
3 weeks ago
Singapore Singlife Life Ltd Full timeSinglife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...
-
Senior Contact Centre Systems Manager
2 months ago
Singapore United Overseas Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...
-
Call Centre Officer
3 days ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...
-
Call Centre Officer
2 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...
-
Healthcare Contact Centre Specialist
2 weeks ago
Singapore JOBSTUDIO PTE. LTD. Full timeCompany Overview">As a leading healthcare organization in Singapore, we are committed to providing high-quality services to our patients.Salary">We offer an attractive basic salary of SGD 3000 per month, plus additional allowances and benefits.Job Description">We are seeking a skilled and enthusiastic individual to join our contact centre team as a...
-
Call Centre Support Specialist
2 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeAbout the RoleWe are seeking a skilled Call Centre Officer to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.Job ResponsibilitiesHandle inbound calls from clients efficiently and effectively, addressing their queries and...