Contact Centre/ Call Centre

3 days ago


Singapore JONDAVIDSON PTE. LTD. Full time
Roles & Responsibilities

  • Minimally Nitec qualifications in IT related disciplines
  • Minimum 1 year Customer Service Experience in technical or non-technical call center environment
  • Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
  • Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
  • Basic computer skills and proficiency in typing are also important.



Tell employers what skills you have

Customer Service Skills
Customer Relationship
Process Automation
Contact Centre
Customer Relationship Management CRM
Relationship Management
Cantonese
Office Administration
Authorization
Process Management
Attention to Details
Communication Skills
Customer Oriented
Customer Service
Service Excellence
Customer Service Experience
Call Center

  • Singapore Financial Industry Disputes Resolution Centre Ltd Full time

    FIDRe C Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDRe C) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDRe C Contact...


  • Singapore Financial Industry Disputes Resolution Centre Ltd (FIDReC) Full time

    FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...


  • Singapore FINANCIAL INDUSTRY DISPUTES RESOLUTION CENTRE LIMITED Full time

    Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...


  • Singapore FINANCIAL INDUSTRY DISPUTES RESOLUTION CENTRE LIMITED Full time

    Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

  • Call Centre Trainer

    4 days ago


    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

  • Call Centre Trainer

    3 months ago


    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...


  • Singapore TDCX Full time

    Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Service AgentJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure...


  • Singapore TERRA SYSTEMS PTE. LTD. Full time

    Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...


  • Singapore TERRA SYSTEMS PTE. LTD. Full time

    Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...


  • Singapore Singlife Life Ltd Full time

    Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...


  • Singapore United Overseas Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

  • Call Centre Officer

    3 days ago


    Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

  • Call Centre Officer

    2 weeks ago


    Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...


  • Singapore JOBSTUDIO PTE. LTD. Full time

    Company Overview">As a leading healthcare organization in Singapore, we are committed to providing high-quality services to our patients.Salary">We offer an attractive basic salary of SGD 3000 per month, plus additional allowances and benefits.Job Description">We are seeking a skilled and enthusiastic individual to join our contact centre team as a...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    About the RoleWe are seeking a skilled Call Centre Officer to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.Job ResponsibilitiesHandle inbound calls from clients efficiently and effectively, addressing their queries and...