IT Operation Support Engineer
3 weeks ago
Job Descriptions:
The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:
- Grant access rights for user accounts via requests raised in a ticketing system
- Assist with system testing and verifications following infrastructure changes and system patches.
- Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
- Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
- Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
- Prepare production deployment for bug fixes and system enhancements.
- Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
- Conduct housekeeping of system logs and project documents when necessary.
- Transcode files (e.g. media, document, etc.) for applications and servers.
- Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
- Perform other operational and administrative tasks as assigned by manager.
Job Requirements:
- The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
- The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
- The Candidate shall have a good command of English and effective communications skills
Interested candidates may apply to Patrina@eps.com.sg with your detail CVs
Tell employers what skills you have
Troubleshooting
Hardware
Ticketing
Housekeeping
Job Descriptions
System Testing
Scripting
Information Technology
Service Level
Networking
Web Applications
ITIL
Autosys
Linux
Software Development
Technical Support
-
Financial Commodities Support Expert
4 days ago
Singapore This is an IT support group Full timeAbout the JobThis is a great opportunity to join our organization as a Commodities Operations Senior Analyst. You will have the chance to develop your skills and expertise in a wide range of Commodity products while working closely with our Global Commodities Stakeholders.Main ResponsibilitiesProvide support to Front Office Sales & Trading for all commodity...
-
IT Operation Support Engineer
3 weeks ago
Singapore SCIENTEC CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for an L1/L2 App Support Engineer to join our dynamic team, ensuring the smooth operation and maintenance of significant government applications.Competitive remuneration package (up to $5,000 + Bonus). Hybrid working arrangement. Be part of a collaborative and supportive team that encourages...
-
Clinical Support Specialist
4 days ago
Singapore This is an IT support group Full timeJob DetailsWe are seeking a highly motivated and organized individual to join our team as an Operations Assistant. The successful candidate will have a strong background in business administration or operations management, and excellent communication and interpersonal skills.This is a great opportunity to develop your skills and knowledge in a dynamic and...
-
Regional Operations Manager
4 days ago
Singapore This is an IT support group Full timeThis is an IT support group, and we are looking for a Senior Associate to join our Regional Marketplace Operations team. Our teams sit at the core of our business, collaborating with various departments to manage end-to-end e-commerce processes and design scalable solutions.Job Description:Optimising Seller Ops Strategy :We monitor and analyse seller...
-
AVP - Commodities Operations Senior Analyst
4 days ago
Singapore This is an IT support group Full timeThe Commodities Operations team is responsible for providing front to back support for all Commodities, both financial and physical, including Exchange Traded Derivatives (ETD) & Over The Counter (OTC) commodity derivative transactions, covering products such as Base Metals, Precious Metals, Bulks, Oil, Power, Gas, Emissions, etc. The team is responsible...
-
Operations Coordinator
4 days ago
Singapore This is an IT support group Full timeJob DescriptionWe are seeking a proactive and dedicated individual to support the daily administrative and operational functions of our clinic and headquarters. This role requires a customer-focused approach to ensure seamless patient care, effective vendor coordination, and efficient clinical operations.The ideal candidate will be detail-oriented and...
-
Operations Executive
4 days ago
Singapore This is an IT support group Full timeWe are seeking a proactive and dedicated Operations Assistant (Clinical) to support the daily administrative and operational functions of our clinic and HQ. This role requires a customer-focused approach to ensure seamless patient care, effective vendor coordination, and efficient clinical operations. The ideal candidate will be detail-oriented and...
-
Senior Specialist
4 days ago
Singapore This is an IT support group Full timeThis is an exciting opportunity for a Senior Specialist - Production and Operations to take on a key role in shaping our company's future. As a member of our team, you will play a crucial part in ensuring the successful ramp-up of products.About the Job ResponsibilitiesThe role involves:Acting as the interface between Business Line and Operations.Taking on...
-
Salon Support Team Member
6 days ago
Singapore This is an IT support group Full timeCompany OverviewThis is an IT support group that operates a salon, providing various beauty services to guests.
-
Graduate Automation Engineer
6 days ago
Singapore This is an IT support group Full timeWe are seeking a skilled Graduate Automation Engineer to join our multidisciplinary team at our IT support group. As a key member of the team, you will be responsible for designing, developing, and implementing automation solutions for the Life Sciences sector.Main Responsibilities:Design and develop automation solutions using SCADA, DCS, PLC,...
-
Business Operations Manager
6 days ago
Singapore This is an IT support group Full timeKey Responsibilities Oversee strategic communications, including Executive KPI updates, Program milestones, All Hands Meetings (AHM) and Newsletters. Organize and follow up on Quarterly Business Reviews (QBR), Staff Meetings, and Department initiatives. Manage government grants and ensure compliance with relevant regulations. Project headcount requirements...
-
Technical Support Engineer
3 weeks ago
Singapore OPUS IT SERVICES PTE LTD Full timeRoles & ResponsibilitiesMain Duties & Responsibilities: Operations and Support: Assisting with ongoing maintenance, support, and optimization of our application systems including change, incident, and problem management. User Support & Communication: Lead a team to provide troubleshooting assistance to end users, ensuring that the issues are resolved timely....
-
Technical Support Engineer
3 weeks ago
Singapore OPUS IT SERVICES PTE LTD Full timeRoles & ResponsibilitiesMain Duties & Responsibilities: Operations and Support: Assisting with ongoing maintenance, support, and optimization of our application systems including change, incident, and problem management. User Support & Communication: Lead a team to provide troubleshooting assistance to end users, ensuring that the issues are resolved timely....
-
IT Cloud Support Specialist
6 days ago
Singapore This is an IT support group Full timeAbout the RoleWe are seeking a highly skilled IT Cloud Support Specialist to join our team. As a key member, you will be responsible for providing technical support for BytePlus cloud products to global customers. Your primary goal will be to deliver efficient and professional service experiences through various channels such as ticketing systems, emails,...
-
Cloud Support Professional
6 days ago
Singapore This is an IT support group Full timeAbout the PositionWe are seeking a highly skilled Cloud Support Professional to join our team. As a key member, you will be responsible for providing technical support for BytePlus cloud products to global customers. Your primary goal will be to deliver efficient and professional service experiences through various channels such as ticketing systems, emails,...
-
Cloud Technical Support Expert
6 days ago
Singapore This is an IT support group Full timeJob DescriptionWe are an IT support group looking for a skilled Cloud Technical Support Expert to join our team. As a key member, you will be responsible for providing technical support for BytePlus cloud products to global customers. Your primary goal will be to deliver efficient and professional service experiences through various channels such as...
-
Real Estate Support Administrator
4 days ago
Singapore This is an IT support group Full timeJob OverviewWe are looking for a highly skilled and experienced Real Estate Support Administrator to join our team. The successful candidate will be responsible for providing administrative support to our property operations team, including coordination of various tasks and projects.Main Duties:Prepare and collate information needed for weekly/monthly...
-
Facilities and Operations Manager
4 days ago
Singapore This is an IT support group Full timeAbout the RoleWe are an IT support group seeking a skilled Operations Assistant to support our daily operations. The successful candidate will have excellent problem-solving skills, as well as the ability to collaborate effectively with various stakeholders.This is an exciting opportunity to join our team and contribute to the smooth operation of our clinic...
-
IT Support Expert
6 days ago
Singapore This is an IT support group Full timeAbout Us: ITCAN operates in Singapore, Hong Kong, Australia, India and Malaysia with our 1400 employees and clients spread across South East Asia, Europe, United Kingdom, United States, Canada, Philippines, China, Japan and Middle East. We partner with organizations of all sizes to drive efficiency, enhance customer experiences, and foster growth.
-
IT Support Specialist
4 days ago
Singapore This is an IT support group Full timeAbout Our CompanyThis is an IT support group dedicated to providing top-notch customer service. We are committed to delivering exceptional results and building long-lasting relationships with our clients.Job Summary:We are seeking a highly motivated and experienced Customer Care Representative to join our team. As a key member of our support group, you will...