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Receptionist cum Discipline Support Staff Secondary School

1 month ago

Singapore FORTRESS INTELLIGENCE PTE. LTD. Full time
Roles & Responsibilities

Contract Period: From 1 April 2025 to 31 Mar 2027.


Personnel to be deployed at the following hours:

· Mondays to Thursdays: 7:00am to 4:15pm, inclusive of 45 min lunch break

· Fridays: 7:00am to 3:45pm, inclusive of 45 min lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays


The Services required are set out as follows:


Discipline Support Staff Responsibilities:

  1. Assist DMs and OMs in management of students who are late for the day.
  2. Communicate with parents of students who are late for school.
  3. Update daily attendance, updating of late-coming data and other administrative data.
  4. Manage students who are sent to Student Responsibility Space (SRS).
  5. Preparation of materials and resources for the daily discipline operations.
  6. Performs duties as Discipline Duty Officer
  7. Manage the discipline Helpline.
  8. Collate data as instructed by DMs, OMs, AM and discipline teachers.
  9. Conduct search duty, escorting and monitoring students who are caught for serious offences, such as possession of contrabands etc.

Receptionist Responsibilities:

1. Warmly greet and assist visitors, providing a positive first impression.

2. Answer and direct incoming calls with professionalism and courtesy.

3. Manage and organize the reception area, maintaining a clean and welcoming environment.

Handle inquiries from students, parents, staff, and other stakeholders.


Combined Responsibilities:

1. Efficiently switch between receptionist and Discipline duties as required.

2. Prioritize tasks based on urgency and importance in both roles.

3. Provide support to other administrative functions when necessary.

4. Maintain a friendly and approachable demeanor while handling diverse responsibilities.


The Personnel should minimally have the following qualification, skills and experience:

1. Minimum qualification of GCE ‘O’ Level or equivalent.

2. Preferably be able to work with students of varying backgrounds and with disciplinary issues.

3. Preferably have at least 3 years of experience working in a secondary school environment.

4. Prior experience in working with special needs and/or at-risk students.

5. Proficient in Microsoft Office and Google Workspace for managing data.

6. Knowledge of data entry and basic database management for student records.

7. Proficient in tracking student records and keep materials organized.

8. Strictly for Singaporeans & Singapore PRs only


Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Residential address (for job matching by location)

3. Minimum expected salary

4. Relevant education/qualification certificates and testimonials


Tell employers what skills you have

Ability to Multitask
Discipline
Microsoft Office
Classroom
discipline checks
Interpersonal Skills
Investigation
Data Entry
MS Office
Surveillance
Advocate
Student Counseling
Administrative Support
Team Player
Customer Service
Student Affairs