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Outlet Manager

1 month ago

Singapore DOCG PTE. LTD. Full time
Roles & Responsibilities

With or without experience welcome. Otherwise, OJT/training will be provided

- Location(s): CBD

- Working Days: 6 days/week

- Working Hours: 11am to 11pm (2 hrs break)


Job Description & Requirements

- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.

- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.

- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.

- Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.

- Monitor and control wastage and food costs to maintain profitability.

- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.

- Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.


We Offer:

- Competitive salary and benefits package.

- Opportunities for career advancement and skill development.

- A dynamic and supportive work environment.

- Staff discounts on meals.


How to Apply:

Sent your resume and a cover letter via this platform


Tell employers what skills you have

Coaching
Leadership
Quality Control
Customer Experience
Literacy
Inventory
Exceptional Customer Service
Purchasing
Sanitation
Compliance
Cashiering
Customer Satisfaction
Customer Service
Scheduling
Hospitality