Sales and Logistics Coordinator
3 weeks ago
You will provide day-to-day support in orders processing and and logistics arrangement to ensure smooth and timely delivery of products.
Key Responsibilities:
- Process customer purchase orders and ensure timely and accurate order fulfilment.
- Provide regular updates to the sales team on open orders, order deadlines, and fulfilment progress.
- Manage order approvals from sales team, ensure accurate pricing, and release invoices as needed.
- Coordinate with warehouse teams to pick and pack orders for delivery, and assist with receiving incoming shipments, ensuring correct quantity and quality.
- Oversee returns and replacements in coordination with relevant stakeholder.
- Assist the sales team by preparing RFQs and pricing responses for customers.
- Ensure prompt and accurate payment collection from customers according to agreed sales terms.
- Handle customer inquiries and complaints, providing timely, empathetic solutions to maintain customer satisfaction.
- Liaise with logistics vendors to secure competitive shipping rates and ensure timely delivery of orders.
- Monitor and resolve any logistics issues and ensure customs compliance.
- Assist in ad-hoc tasks as assigned by management, supporting sales and operational functions.
Job Requirements:
- 1 - 2 years of working experience in sales support or logistics coordination
- Excellent organizational and time management skills
- Attention to detail and accuracy in documentation
Tell employers what skills you have
Collaborative
Sales Order Processing
Supply Chain
Problem Solving
Invoicing
Attention to Detail
Communication Skills
Organizational Skills
Customer Focus
Customer Service
Shipping
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