VIC Client Relations Manager

3 weeks ago


Singapore QUANTUM LEAP CAREER CONSULTANCY PTE. LTD. Full time
Roles & Responsibilities

Exciting Opportunity: VIC Client Relations Manager – Italian Luxury Timepieces

Are you passionate about luxury timepieces and creating unforgettable experiences for high-net-worth individuals (HNWI)? Join us in shaping the future of client engagement for a prestigious Italian timepiece brand.


The Role: VIC Client Relations Manager

As the VIP Client Relations Manager, you will report to the Retail Performance and Training Manager for SEAO. Your mission is to drive high-end timepiece sales, coach boutique teams in client relations, and cultivate exceptional relationships with clients in Singapore, with opportunities to expand across Southeast Asia.


This role is perfect for a strategic and relationship-driven individual eager to connect with discerning clientele and elevate the brand’s presence in the luxury market.

Your Key Responsibilities
Drive Sales and Cultivate Relationships
  • Recruit, retain, and upgrade a robust portfolio of VICs (Very Important Clients).
  • Reactivate dormant clients and expand the database by building strong connections.
  • Identify new client channels through clubs, associations, and corporate circles.
  • Host and participate in events, leveraging watch communities and social opportunities.
  • Champion corporate sales and proactive client acquisition with the “hunters” elite squad.
Client Relationship Management (CRM) Support
  • Collaborate with the CRM team to design and execute a clear client development action plan.
  • Provide actionable insights by analyzing client purchase trends and profiles.
  • Monitor and optimize KPIs, ensuring every client touchpoint delivers excellence.
Coach and Empower Teams
  • Support boutique teams in enhancing client relations and communication skills.
  • Partner with Boutique Managers to review client histories and design personalized action plans.
Be the Brand Ambassador
  • Represent the brand with professionalism and integrity, embodying its core values in every interaction.

What We’re Looking For
  • Experience: Minimum 5 years in the luxury industry, with a proven track record in sales or client-facing roles.
  • Network Savvy: Skilled at managing HNWI relationships and building a strong network.
  • Personality: Outgoing, entrepreneurial, with exceptional social and emotional intelligence.
  • Mindset: Flexible, creative, and curious, with a team-oriented approach.
  • Expertise: Adept at identifying opportunities, strategizing client engagement, and executing events.


Interested candidates may email their updated resume to gareth@quantumcareer.com



Tell employers what skills you have

Customer Service Skills
Product Knowledge
CRM
E commerce
Sales
Leadership
Watches
Customer Experience
Process Improvement
Interpersonal Skills
VIP
Relationship Management
Problem Solving
Luxury
Online Retail
Marketing
Brand Management
Customer Service
Luxury Goods

  • Singapore QUANTUM LEAP CAREER CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesExciting Opportunity: VIC Client Relations Manager – Italian Luxury TimepiecesAre you passionate about luxury timepieces and creating unforgettable experiences for high-net-worth individuals (HNWI)? Join us in shaping the future of client engagement for a prestigious Italian timepiece brand.The Role: VIC Client Relations ManagerAs...


  • Singapore QUANTUM LEAP CAREER CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesExciting Opportunity: VIC Client Relations Manager – Italian Luxury TimepiecesAre you passionate about luxury timepieces and creating unforgettable experiences for high-net-worth individuals (HNWI)? Join us in shaping the future of client engagement for a prestigious Italian timepiece brand.The Role: VIC Client Relations ManagerAs...


  • Singapore Richemont Full time

    Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in...


  • Singapore Richemont Full time

    Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in...


  • Singapore VIC Interior Pte Ltd Full time

    About VIC Interior Pte LtdVIC Interior Pte Ltd is a leading provider of interior fit-out solutions in the healthcare sector. Our company specializes in delivering high-quality projects that meet the needs of our clients.


  • Singapore Richemont Full time

    Responsibilities and ExpectationsAs a Private Client Relations Manager, you will be responsible for driving sales, recruiting new clients, and retaining existing ones. You will also identify opportunities to upgrade client segments, create and execute plans to re-activate sleeping/inactive clients in the database, and develop your own portfolio of VICs.You...

  • Project Manager

    3 hours ago


    Singapore VIC Interior Pte Ltd Full time

    VIC Interior Pte Ltd is seeking a skilled Project Manager to lead and oversee healthcare interior fit-out projects from inception to completion. The ideal candidate will manage all aspects of project delivery, ensuring timely completion, quality standards, and compliance with healthcare regulations. Candidates must hold a relevant degree or qualifications...


  • Singapore Richemont Full time

    Key ResponsibilitiesAs a Private Client Relations Manager, you will play a pivotal role in executing a client acquisition strategy that focuses on recruiting new clients and prospects. You will also be responsible for ensuring VIC client retention and identifying opportunities to upgrade other client segments.In addition to these key responsibilities, you...


  • Singapore VIC Interior Pte Ltd Full time

    Job Description :VIC Interior Pte Ltd is looking for a results-driven Business Development Executive to drive sales growth and secure new business opportunities in the healthcare interior fit-out sector. The ideal candidate will be responsible for generating sales leads, managing tenders on Ge BIZ, Ariba, and SESAMi , and building strong client...


  • Singapore VIC Interior Pte Ltd Full time

    Job Description : VIC Interior Pte Ltd is looking for a results-driven Business Development Executive to drive sales growth and secure new business opportunities in the healthcare interior fit-out sector. The ideal candidate will be responsible for generating sales leads, managing tenders on GeBIZ, Ariba, and SESAMi , and building strong client...


  • Singapore Radlink Asia Pte Ltd Full time

    The role of Manager of Client Relations in Radiology is essential for maintaining strong, professional relationships between a radiology practice and its clients, which can include referring physicians, hospitals, healthcare organisations, insurance providers, and patients. This role bridges the gap between radiologists and their clients, ensuring that...

  • Commercial manager

    5 days ago


    Singapore Manager, Commercial Full time

    The Commercial Manager drives business growth through strategic planning, contract review and negotiation, product pricing, and risk management. The role optimizes profitability, ensures compliance, and fosters key stakeholder relationships. It also involves market analysis and cross-functional collaboration to enhance efficiency and identify new revenue...

  • Senior Executive

    3 hours ago


    Singapore Global Relations Office Full time

    “NUS Global” or NUS Global Relations Office (GRO) is the international engagement arm of the National University of Singapore (NUS), serving a dual mandate. Broadly, GRO curates and manages mobility programmes that provide NUS students learning experiences abroad to support their educational, professional and personal development. GRO is also responsible...

  • Client Relations

    2 weeks ago


    Singapore BIOHACKK SG PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewThe Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major...


  • Singapore MANTU GROUP SA Full time

    Amaris Consulting is seeking a Manager - Client Relations to join our team. As a key decision-maker within your Business Unit, you will be responsible for developing your activity, leading your team, and ensuring strong financial and operational performance.About the RolePosition yourself as a key decision-maker within your Business UnitDevelop your...

  • Accountant

    5 days ago


    Singapore Client of SolveCube Full time

    Partner & Director - SolveCube - An AI Marketplace Platform for Talent Solutions SolveCube is an award-winning AI-enabled Talent Solutions Platform for middle and senior level professionals. SolveCube is working with global consulting firms, mid and large enterprises across Asia Pacific and Middle East to fulfill their talent needs for permanent,...


  • Singapore Bank of America Full time

    About the Role:The Client Relations Coordinator will play a key part in ensuring the smooth operation of our Global Corporate Banking team. This includes reviewing client data, managing client coverage and ensuring accurate records are maintained across all systems.As a Client Relations Coordinator, you will have a strong understanding of Anti-Money...

  • Client manager

    5 days ago


    Singapore Ruder Finn Asia Full time

    RESPONSIBILITIES Help drive external and internal content-lead strategies for clients in the private banking, commodities, fintech and B2 B manufacturing spaces Develop and execute fresh and new PR campaigns that deliver results from creative angles and based on the PESO model, working with PR and digital/social teams Communicate with clients to help...

  • Client Manager

    16 hours ago


    Singapore Ruder Finn Asia Full time

    RESPONSIBILITIES Help drive external and internal content-lead strategies for clients in the private banking, commodities, fintech and B2B manufacturing spaces Develop and execute fresh and new PR campaigns that deliver results from creative angles and based on the PESO model, working with PR and digital/social teams Communicate with clients to help...


  • Singapore INNOVATION ORGANIZATION PTE. LTD. Full time

    Innovation Organization PTE LTD is a dynamic Sales and Marketing company, focused on delivering results-driven solutions to our clients. We work closely with businesses from diverse industries, including telecommunications and charities, to develop and execute effective marketing strategies.Job Overview:Oversee sales operations and ensure timely delivery of...