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Luxury Sales Professional

1 week ago

Singapore Richemont Full time

Key Responsibilities

As a Private Client Relations Manager, you will play a pivotal role in executing a client acquisition strategy that focuses on recruiting new clients and prospects. You will also be responsible for ensuring VIC client retention and identifying opportunities to upgrade other client segments.

In addition to these key responsibilities, you will create and execute plans to re-activate sleeping/inactive clients in the database, develop your own portfolio of VICs, and maintain strong client relationships with existing VICs. You will also work closely with 'hunters' elite squad to proactively recruit new clients and develop corporate sales.

You will share post-client activity reports and events analyses with stakeholders to ensure follow-up, support training and coaching of retail teams, and assist Boutique Managers in reviewing each client's purchase history and proposing action plans to grow VIC client base and facilitate return clients.