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Customer Service Executive

1 month ago

Singapore PACIFIC INTEGRATED LOGISTICS PTE LTD Full time
Roles & Responsibilities

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.


Job Responsibilities:

  • Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
  • Coordinate with customers and internally for Operation and inventory-related matters
  • Ensure all paperwork, system, and filing is completed on time and accurately
  • Plan and follow up on Orders to ensure on-time delivery
  • Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
  • Attend to customer inquiries and ensure all requests and issues are resolved
  • Any other duties assigned

Job Requirements:

  • Minimum O'level/N'level
  • Good interpersonal, communication and analytical skills
  • Able to work as a team player, pro-active, self-motivated and high sense of responsibility
  • Able to communicate with Chinese speaking customer
  • Entry level candidates are welcome to apply

**Shuttle service is provided from/to Joo Koon


Tell employers what skills you have

WMS
Microsoft Office
Microsoft Excel
Warehouse Management
Analytical Skills
Outsourcing
Interpersonal Skills
Inventory
Data Entry
Freight
Warehouse Management System (Wms) Administration
Communication Skills
Team Player
Microsoft Word
Customer Service
Shipping