SALES TECHNICIAN
3 weeks ago
Overview:
We are seeking a skilled and dynamic Sales Technician to join our team. This role is ideal for someone who enjoys combining technical expertise with customer interaction. You will be responsible for installing, maintaining, and repairing kitchen equipment while identifying customer needs and promoting our product offerings.
- Understanding of our product line, including technical specifications, features, and benefits.
- Stay updated on industry regulations such as gas safety, food hygiene, and energy efficiency.
- Assemble, install, and configure kitchen equipment following safety protocols and company guidelines.
- Perform routine maintenance tasks such as cleaning, part replacements, and adjustments.
- Document maintenance activities to meet compliance and quality standards.
- Diagnose and resolve equipment issues, including gas leaks, electrical malfunctions, and calibration problems.
- Customize and fabricate equipment to meet unique client requirements.
- Ensure all installations and maintenance work adhere to safety and industry regulations.
- Educate customers on proper equipment usage to promote compliance with safety and hygiene standards.
- Identify customer needs and provide consultative sales solutions.
- Present tailored product recommendations, upsell complementary products, and close sales.
- Build strong relationships with clients, ensuring high levels of satisfaction and repeat business.
- Handle customer objections and concerns professionally, turning challenges into sales opportunities.
- Resolve disputes to achieve mutually beneficial outcomes for both the company and clients.
- Demonstrate product functionality and address minor customer inquiries.
- Proficiency in assembling, installing, and maintaining kitchen equipment.
- Strong diagnostic and troubleshooting abilities for gas and electrical issues.
- Knowledge of industry safety and hygiene regulations.
- Strong consultative selling skills with the ability to present tailored product solutions.
- Excellent communication skills to explain technical concepts to non-technical customers.
- Negotiation and persuasion skills to close deals and upsell products.
- Ability to handle objections and resolve customer disputes empathetically and strategically.
- Adaptability to handle unique installation and repair challenges.
- Time management skills to prioritize tasks and manage multiple client engagements.
- Collaborative mindset to work effectively with technical and sales teams.
Tell employers what skills you have
Negotiation
Excellent Communication Skills
Troubleshooting
Customer Interaction
Electrical
Energy Efficiency
Adaptability
Trials
Selling Skills
Assembling
Evidence
Curating
Geometry
Manufacturing
Calibration
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