Smartphone Diagnostic Technician

2 days ago


Singapore Xiaomi Technology Full time

Xiaomi Technology is looking for a talented individual to fill the role of After-Sales Technician (Smartphone & AIoT). As a key member of our team, you will be responsible for providing technical support and maintenance services for our customers' smartphones and AIoT devices.

Key Responsibilities:
  • Technical Support: Provide timely and effective technical support to customers via phone, email, or in-person
  • Fault Detection: Detect and diagnose faults in smartphones and AIoT devices using advanced diagnostic tools
  • Product Maintenance: Maintain and repair smartphones and AIoT devices to ensure optimal performance

The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering exceptional customer service.



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