Senior / Guest Service Assistant

2 weeks ago

Singapore VILLAGE HOTEL SENTOSA Full time
Roles & Responsibilities

Responsibilities:

  • Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries


Requirements:

  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

Tell employers what skills you have

Front Office
Excellent Communication Skills
Ability To Work Under Pressure
Interpersonal Skills
Positive Team Player
Good Communication Skills
Opera
Customer Service
Outgoing
positive attitude
Hospitality

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