Senior Guest Service Executive
7 days ago
Job Expectations
Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
Understand the guests’ preferences to ensure that services offered meet their needs.
Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
Approach any additional tasks assigned by superiors diligently and professionally.
Requirements
O Levels or equivalent.
Able to work rotating shifts, weekends, and Public Holidays.
Positive attitude with an outgoing personality and good communication skills.
Those without experience are welcome to apply.
#J-18808-Ljbffr
-
Guest Service Executive
3 weeks ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeRoles & ResponsibilitiesJD – lyf Guard (Guest Service Executive)You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a...
-
Executive, Guest Service
7 days ago
Singapore Ascott International Management Pte Ltd. Full timeJD – lyf Guard (Guest Service Executive)You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping...
-
Guest Services Executive
7 days ago
Singapore Paradox Clarke Quay Pte. Ltd. Full timeThe main responsibilities and tasks of this position are as listed below, but not limited to these: In charge of the Front Desk operation for the entire shift and ensure all tasks on the same shift are completed on time and follow the quality standard. Check and ensure the Front Desk is fully equipped with all stationary and report any equipment malfunction...
-
Conrad Service Guest Service Executive
3 weeks ago
Singapore CONRAD SINGAPORE ORCHARD Full timeRoles & ResponsibilitiesWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Conrad Service Guest Service Executive
3 weeks ago
Singapore CONRAD SINGAPORE ORCHARD Full timeRoles & ResponsibilitiesWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Guest Services Executive
3 weeks ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesVoted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: Work across reception, concierge, and executive lounge Welcome guests warmly and...
-
Guest Service Executive
2 weeks ago
Singapore PHOENIX OPCO PTE. LTD. Full timeRoles & ResponsibilitiesAre you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where...
-
Guest Service Executive
4 weeks ago
Singapore ALTITUDE ORANGE GROVE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Check-in and out guests in a friendly and caring manner according to the guidelines set by the hotel. Review arrivals and departures and be familiar with guest profiles. Upon arrival, complete guest registration process and accommodate special requests whenever possible. Identify and anticipate guests' needs to...
-
Guest Service Executive
3 weeks ago
Singapore 30 BENCOOLEN PTE. LTD. Full timeRoles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...
-
Guest Service Executive
3 weeks ago
Singapore Marina Bay Sands PTE. LTD. Full timeRoles & ResponsibilitiesSummary of Job ResponsibilitiesAttend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.Job Responsibilities1. Accomplish Day to Day OperationsPrepare workstation at the start of shift and ensure all equipment and required...
-
Guest Services Executive
4 weeks ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeRoles & ResponsibilitiesParadox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.The main responsibilities and tasks of this position are as listed below, but not...
-
Senior/Guest Service Executive
3 weeks ago
Singapore VILLAGE HOTEL CHANGI Full timeRoles & ResponsibilitiesResponsibilites:Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status;...
-
Guest Services Executive
3 weeks ago
Singapore HOTEL GRAND PACIFIC Full timeRoles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...
-
Guest Services Executive
3 weeks ago
Singapore HOTEL GRAND PACIFIC Full timeRoles & ResponsibilitiesJob Description:Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...
-
Senior / Guest Service Executive
3 weeks ago
Singapore OASIA RESORT SENTOSA Full timeRoles & ResponsibilitiesJob ExpectationsCollaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests' preferences to ensure that services offered meet their needs. Stay well-informed...
-
Guest Services Executive
7 days ago
Singapore Hotel Grand Pacific Full timeJob Description Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facilitate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guest satisfaction levels...
-
Senior/ Guest Service Executive
3 weeks ago
Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesSummaryThis position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.Responsibilities· Handling of Reception / Front Desk duties including but not limited to...
-
Guest Services Executive
7 days ago
Singapore ATLAS Full timeAbout Job Position: We are on the hunt for our next Host superstar. We want a dynamic hospitality service professional! Come on board and take your passion for creating memorable guest experiences to the next level in our high-touch, refined environment. As a valued member of our staff, you'll develop and gain invaluable guest relation experience, as...
-
Senior/Guest Relations Executive
4 weeks ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesPosition OverviewBased in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or...
-
Senior/Guest Relations Executive
3 weeks ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesPosition OverviewBased in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or...