Senior Guest Services Assistant

Roles & ResponsibilitiesResponsibilities Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...

Roles & ResponsibilitiesResponsibilities: Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate...

Roles & ResponsibilitiesResponsibilities Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate...

Roles & ResponsibilitiesResponsibilities: Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...

Job Summary:As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. You will register and room all arrivals in accordance with hotel standards, assist with guests' luggage, and perform personalized check-in, check-out, and room change procedures efficiently and promptly.Key Responsibilities:Register and...

Roles & ResponsibilitiesJob ExpectationsCollaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries.Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.Build...

Roles & ResponsibilitiesIf you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you. We are actively seeking skilled individuals to become valued members of our Front Office team at The Clan Hotel.Job Expectations Collaborate closely with the Assistant...

Roles & ResponsibilitiesResponsibilities Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Establish contact (courtesy calls) with guests and render assistance where necessary. Ensure...

Responsibilities: Registering of arrival guest and handling of departing guest’s folio in accordance to hotel act requirements. Supervise all minibar records, financial postings, inventory, and late charges. Provide and perform foreign currency exchange accordingly to MAS requirements. Upsell or sell rooms with the correct method designed in order to...

Roles & ResponsibilitiesDuties Assists guests with check in and check out, attend to guests’ enquiries, feedback and complaints, ensure guests satisfaction by providing high quality services, and supervise and assist juniors in work operations. Ensures that guests' stay at the hotel are memorable Assists Duty Managers to resolve issue while they’re...

Roles & ResponsibilitiesCustomer / Guest Service Associate- Junior- Senior- Executive- Senior Executive• Working locations: Island WideSentosa (Urgent)- Village Hotel Sentosa- Oasia Resort Sentosa- The Barracks Hotel Sentosa- The Outpost Hotel SentosaOrchard (Central)- Orchard Rendezvous Hotel- Quincy Hotel- Oasia Hotel NovenaDowntown- Oasia Hotel...

Roles & ResponsibilitiesPosition summary statement:Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as...

Key Job ExpectationsCollaborate closely with the Assistant Manager to deliver exceptional services to all hotel guests in a timely and courteous manner.Responsively and tactfully address guest complaints, requests, and enquiries.Understand guests' preferences to ensure services meet their needs.Maintain a professional and courteous working relationship with...

Roles & ResponsibilitiesResponsibilities: Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries. Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled...

Roles & ResponsibilitiesResponsibilities: Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed...

Job Responsibilities: Work closely with the Assistant Manager and provide courteous services to guests, responding efficiently and tactfully to guests’ complaints, requests, and enquiries. Provide courteous and efficient service, complying with guests’ requests whenever possible. Ensure that all telephone calls are handled promptly within three rings....

Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Concorde Hotel Singapore. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless interactions with our guests.Key ResponsibilitiesDeliver warm and personalized greetings to guests, setting the tone...

Roles & ResponsibilitiesJob Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed...

Roles & ResponsibilitiesAs the Guest Services Coordinator at SENTOSA BEACH RESORT PTE LTD, we rely on you to provide exceptional guest services, ensuring a memorable experience for all guests.We are looking for someone who takes pride in being a hotelier, has relevant hospitality experience, and enjoys interacting with guests.Key responsibilities...

Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...