IT Support Manager

Roles & ResponsibilitiesJOB DESCRIPTIONCandidate who has prior experience in support role for banking product is preferred1-3 Years ExperienceStaff will be part of the Customer Management team to support Credit Card acquisition matters1. Support Campaign fulfillment monthly reports2. Manage and resolve customer queries within the SLA of T+1 and escalate...

Roles & ResponsibilitiesOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical DutiesCarry out...

Roles & ResponsibilitiesMain Duties & Responsibilities: Operations and Support: Assisting with ongoing maintenance, support, and optimization of our application systems including change, incident, and problem management. User Support & Communication: Lead a team to provide troubleshooting assistance to end users, ensuring that the issues are resolved timely....

Roles & ResponsibilitiesMain Duties & Responsibilities: Operations and Support: Assisting with ongoing maintenance, support, and optimization of our application systems including change, incident, and problem management. User Support & Communication: Lead a team to provide troubleshooting assistance to end users, ensuring that the issues are resolved timely....

About the RoleWe are seeking a Senior Manager to join our team in Indonesia, responsible for overseeing strategic planning and conducting oversight of affiliates and subsidiaries in the region.Develop and implement strategies for wholesale banking and non-banking businesses in Indonesia.Collaborate with stakeholders to review and align business plans,...

SMBC is accelerating our Asia Centric strategy and promoting the sustainable growth of SMBC Group companies in growing markets in the region. The role carries out strategic planning and conducting oversight of affiliates and subsidiaries in Indonesia in banking, namely retail, digital, SME and wholesale banking, and non-banking businesses with an aim to...

Roles & ResponsibilitiesRole: Production Support AnalystJob Level: 6-9 years of relevant experience (L3)JOB DESCRIPTION:Responsibilities:Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and...

Roles & ResponsibilitiesBusiness Sweden is an organization that is 50% owned by the Swedish state and 50% by the Swedish business sector. It supports and promotes Swedish exports and investments. Our office in Singapore focuses not only on the Singapore market but also on the wider South and Southeast Asia region, with additional offices in India, Indonesia,...

Roles & ResponsibilitiesBusiness Sweden is an organization that is 50% owned by the Swedish state and 50% by the Swedish business sector. It supports and promotes Swedish exports and investments. Our office in Singapore focuses not only on the Singapore market but also on the wider South and Southeast Asia region, with additional offices in India, Indonesia,...

About the CompanyThis is an IT support group dedicated to providing a secure environment for our clients.Job OverviewWe are seeking a Senior IT Security Specialist to join our team. The successful candidate will be responsible for handling IT system risk framework and assessment, dealing with vulnerability announcements, patch management, and access...

Roles & ResponsibilitiesJob description1. Perform system updating in Bank's operating systems relating to Secured Loans.2. Process documentation check, loan servicing activities, fee payments & collection relating to Secured Loans.3. Prepare instructions, payment, advices & notification letters to customers/law firm4. Perform reconciliation of General ledger...

Roles & ResponsibilitiesJob descriptionJunior Design Producer Admin Support, Consumer Banking Group, Group Design"Design producers guide design teams to better ways of working through the right tools and processes. They know what the team needs before they themselves do. And they advocate in the organization to make it happen."What you'll be doingYour goal...

Roles & ResponsibilitiesNetpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company...

Roles & ResponsibilitiesJob description- To promote via telesales calls on Bank App to our customer base- To support the implementation of Bank App, whether on site or off site, and seeing through utilization- Ensure standard of service delivery, and all information provided to customer are clear and concise- To meet the needs of customer based on the area...

Roles & ResponsibilitiesResponsibilities:MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay) Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms Establish...

Job RequirementsTo succeed in this role, you will need:Bachelor's Degree qualification with at least 20 years of working experience in the banking sector, particularly in business promotion and business strategies for wholesale banking business.Demonstrated capabilities in formulating strategies for mid-term plans, new product implementation, and driving...

Job OverviewThe SMBC Group is promoting its Asia-centric strategy, driving growth in growing markets. As a Senior Manager, you will be responsible for overseeing strategic planning and conducting oversight of affiliates and subsidiaries in Indonesia.Develop and implement strategies for wholesale banking and non-banking businesses in Indonesia.Collaborate...

Job DescriptionSMB Group is accelerating its Asia-centric strategy, promoting sustainable growth in growing markets. The role will oversee strategic planning and conduct oversight of affiliates and subsidiaries in Indonesia, focusing on wholesale banking and non-banking businesses.Conduct risk assessments and formulate strategies for the bank's mid to...

Roles & ResponsibilitiesKey Responsibilities:Troubleshoot & resolve faults in the Fuel Management System (FMS). Conduct monthly preventive maintenance on fuel monitoring and dispensing systems. Respond to daily defects & ad-hoc job requests promptly. Answer phone queries from customers and provide technical support. Support the Project Manager (PM) in...

Roles & ResponsibilitiesCustomer Support ManagerThe Customer Support Manager is responsible for overseeing customer support operations while managing software releases and deployments. This role ensures seamless customer service, incident resolution, and smooth software release processes. The ideal candidate should have strong leadership, problem-solving,...