PMO Business Management Support
2 weeks ago
JOB DESCRIPTION
Candidate who has prior experience in support role for banking product is preferred
1-3 Years Experience
Staff will be part of the Customer Management team to support Credit Card acquisition matters
1. Support Campaign fulfillment monthly reports
2. Manage and resolve customer queries within the SLA of T+1 and escalate timely to the manager where required
3. Perform accuracy checks of daily/monthly/adhoc reports and ensure timely completion with zero errors
4. Drive standardization of internal processes across card products and improve efficiency through automation of reports
5. Review current operation processes to identify opportunities for improvement and work with relevant stakeholders to implement the change
6. Manage end to end invoice payment process
7. Liaise with Partners to resolve customer-related queries
Work location: Central
Duration: 12 months contract
"This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd's PDPA and e2i PDPA.
Tell employers what skills you haveTreasury
Dynamics
Interpersonal Skills
Risk Management
CPA
Strategy
Business Strategy
Business Planning
Accounting
Portfolio Management
Banking
Big 4
Strategy Planning
Audit
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