Customer Relations Manager
4 weeks ago
Company Description
Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.
Job Description
The Customer Relations Manager will be responsible for:
- Do the onsite indoor air quality test for the clients and prospects
- Liaise with government agencies and education institutes to promote the ESG and sustainability concept
- Key account management: the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints.
- Project management: manage the sales projects and make sure the whole project cycle is complete
- Attend industrial trade shows, conferences and events, to build relationship with industrial partners
- Develop contribution channels for our products
- Manage customer data and coordinating with other departments to provide optimal customer service.
- The remuneration package is basic pay plus commission
Qualifications
· Minimum 3 year of corporate sales or business development experience, preferably in the sustainability or agriculture industry
· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results
· Ability to thrive in a fast-paced and ambiguous start-up environment
· Ability to work independently and in a team environment
· Proficient in Microsoft Office
· Fluent in English and Mandarin to communicate with English and Chinese speaking customers
· Diploma in Business Administration or related field
Tell employers what skills you have
Negotiation
Trade Shows
Sales Presentations
Sustainability
Microsoft Office
Ability To Work Independently
Interpersonal Skills
B2B
Customer Satisfaction
Wellbeing
Customer Service
Business Development
Customer Relations
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