Customer Service Executive
2 weeks ago
Transport provided from Jurong West, Jurong East, Lakeside, Serangoon, Woodlands, Bukit Panjang, CCK
Location: East
Responsibilities:
- Create sales orders for processing.
- Respond to customer order inquiries and follow up with additional questions when needed.
- Follow up with customers to ensure satisfaction and identify future needs.
- Address and resolve customer complaints by gathering and analyzing relevant information.
- Verify certificates of analysis/compliance and apply the appropriate inspection status.
- Prepare, generate, and distribute order confirmations and daily reports.
- Collect sales data and research potential distributors and competitors.
- Maintain a database of customer contact information.
- Organize and manage a filing and retrieval system for easy access to documents
Requirements:
- At least 1 year working experience as customer service role in 3PL logistics industry
- Experience in SAP
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to audrey.chng@cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
R23114354 | EA License 16C7883
Tell employers what skills you have
Warehousing
Microsoft Office
Warehouse Management
3PL
Customer Experience
Inventory
Data Entry
Approachable
SAP
Customer Service Experience
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