Head, Sales

3 weeks ago

Singapore DENKA SINGAPORE PRIVATE LIMITED Full time
Roles & Responsibilities

Responsibilities:

  • Visit both existing and potential new customers who are strategically important to the organization, ensuring a deep understanding of their needs to position the company as a key partner. Build trust and long-term relationships with decision-makers.
  • Assess customer requirements by conducting in-depth discussions to identify their challenges and suggest tailored products and services that align with their goals and the company’s capabilities.
  • Act as the primary point of contact for resolving complex or escalated customer issues, ensuring timely and satisfactory solutions that protect and enhance customer relationships.
  • Lead negotiations on pricing, contract terms, and delivery schedules within authorized limits. Finalize high-value sales orders to achieve or exceed revenue targets while maintaining profitability.
  • Identify and research potential customers and opportunities. Proactively reach out to prospects to introduce the organization’s offerings and build strong relationships to secure new business and repeat sales.
  • Regularly gather and share customer feedback, competitor insights, and market trends with internal teams to refine offerings and respond proactively to market demands. Act as a bridge between the market and the organization to drive improvements in products and services.
  • Develop and implement long-term sales strategies for key accounts. Monitor progress and adjustsales activities to ensure objectives are met, focusing on sustainable growth and customer retention.
  • Establish annual, quarterly, monthly, and weekly sales priorities. Plan and schedule personal and team activities to ensure efficiency and achievement of sales targets.
  • Coach and mentor a sales executive, providing clear guidance, support, and feedback to help them develop skills and achieve their targets. Foster a collaborative, high-performance sales culture.
  • Coordinate frequently with our Japan HQ, ensuring clear and effective communication of sales updates, market insights, and business strategies.

Requirements:

  • Bachelor’s degree in a relevant field.
  • At least 6 to 10 years of sales or marketing experience in the Chemicals industry.
  • Excellent organizational and interpersonal communication skills to interact effectively with multi-cultural stakeholders at all levels.
  • Require communicating with our Japan HQ. Knowledge of Japanese language (written and spoken) is essential.
  • Proactive work attitude with a high level of commitment and initiative.

Tell employers what skills you have

Negotiation
CRM
Customer Retention
Lead Generation
Account Management
Forecasting
Management Skills
Leadership
Japanese Language
Customer Relationships
Selling
Marketing
Sales Process
Strategy
Investment Management
Presentation Skills
Business Development
Bridge
Pricing

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