Customer Success Intern
Found in: beBee S SG - 2 weeks ago
In this role you will:
- Learn about Mobile Marketing and Apple Search Ads best practices
- Serve as the primary post-sales point of contact for Vietnam & SE business customers.
- Set a "one-to-many" approach to drive smart and remarkable results (i.e. conduct webinars on specific topics, use email cadency etc).
- Utilize in-depth product and industry knowledge to increase the adoption of SplitMetrics Acquire.
- Develop a deep understanding of each customer's business objectives and industry challenges. Work on knowledge base creation to close this gap.
- Help customers achieve maximum value from SplitMetrics Acquire and achieve their business objectives.
- Engage with customers to secure renewals and drive customer retention.
- Proactively identify portfolio risks and weaknesses, develop strategic steps to prevent it.
- Distribute customer needs/ suggestions/ feedback across Sales, Marketing, Product and Support teams.
- Collaborate closely with the Apple team on selected list of clients to drive further expansion and align on joint strategy.
About you:
- Native Vietnamese, Business English
- Desire to get excel in client-facing roles.
- Customer-oriented mindset and attitude.
- Analytical and technical way of thinking.
- Conflict prevention and resolution skills.
- Accountability for results.
What is there for you?
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Growth opportunities and internal mobility program.
- Work Flexibility: Remote-first working environment, WeWork access
-
Customer Success Intern
Found in: beBee jobs SG - 2 weeks ago
Singapore SplitMetrics Full timeIn this role you will:Learn about Mobile Marketing and Apple Search Ads best practicesServe as the primary post-sales point of contact for Vietnam & SE business customers. Set a "one-to-many" approach to drive smart and remarkable results (i.e. conduct webinars on specific topics, use email cadency etc). Utilize in-depth product and industry knowledge to...
-
Customer Success Officer
2 weeks ago
Singapore Y3 Technologies Pte Ltd Full timeRole and Responsibilities:Take ownership of customer issuesCustomer success rep must take ownership of the customer's problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate internal teamsA lot of times,...
-
Director, Customer Success
1 week ago
Singapore Scholastic Education International (singapore) Private Ltd. Full timeThe Director, Customer Success will be responsible for establishing and leading the Customer Success department for a global Software as a Service (SaaS) and blended education business. This role requires a strategic leader with a proven track record in customer success, account management, and team building. The Director will develop and execute a...
-
Customer Success Manager
Found in: Talent SG 2A C2 - 1 week ago
Singapore CLOUDGO PTE. LTD. Full timeRoles & ResponsibilitiesCloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.The Customer Success Manager plays a critical part in CloudGo’s professional...
-
Customer Success Manager
1 week ago
Singapore Cloudflare, Pte. Ltd. Full timeCloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow's largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.The Customer Success Manager plays a critical part in CloudGo's professional services, by managing the...
-
Customer Success Specialist
1 week ago
Singapore Doxa Holdings International Pte. Ltd. Full timeWe're Hiring!If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be part of a fast-growing...
-
Customer Success Specialist
Found in: Talent SG 2A C2 - 1 week ago
Singapore DOXA HOLDINGS INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesWe're Hiring!If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be...
-
Customer Success Specialist
1 week ago
Singapore Cloud Expo Asia Pte. Ltd. Full timeThe Customer Success Specialist (CSS) will be expected to lead the delivery of a superior support program for exhibitors and sponsors, with the goal of helping them achieve their objectives. S/he will drive positive change to improve service levels, increase customer satisfaction, reduce resolution times, and ultimately contribute to increasing revenue...
-
Principal Customer Success
2 weeks ago
Singapore Accelya Us Inc. Singapore Branch Full timeRole purposeAs a Senior Customer Success Specialist, you will cultivate and maintain strong relationships within assigned accounts, ensuring high levels of customer satisfaction, facilitating the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside...
-
Customer Success Advocate
50 minutes ago
Singapore Jobline Resources Pte Ltd Full timeResponsibilitiesClosely collaborating with Sales to facilitate a positive and welcoming onboarding experience for our customers making sure expectations are documented, mutually agreed, and 100% achievableDevelop Customer Playbooks that define and document Key Success Indicators based on defined Customer Persona's, Customer engagement plans, and a...
-
Customer Success Specialist
Found in: Talent SG 2A C2 - 1 week ago
Singapore Axcel Partners Full timeWe are looking for a highly motivated and committed Customer Service/Success Specialist to work for a renowned medical device clinic.As a Customer Service/Success Specialist, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and...
-
Customer Success Manager
7 days ago
Singapore Evo Global Services Pte. Ltd. Full timeEvo Global Services - Evo House ServicesWe are a fast-growing student accommodation company that provides a home away from home, with luxury, comfort and safety. We believe in providing our tenants with something that money cannot buy: assurance of their security, in top-notch accommodation.Job Summary:We are seeking a motivated and enthusiastic Customer...
-
Senior Customer Success Manager
2 weeks ago
Singapore Numerix Singapore Pte. Ltd. Full timeDescriptionAs a Senior Customer Success Manager, reporting to the Global Head of Customer Success, you will work directly with our customers to ensure they are getting most value out of our products and services. You will be responsible for executing the strategic customer engagements to augment business value by continuously managing and improving user...
-
Senior Customer Success Manager
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore NUMERIX SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesDescriptionAs a Senior Customer Success Manager, reporting to the Global Head of Customer Success, you will work directly with our customers to ensure they are getting most value out of our products and services. You will be responsible for executing the strategic customer engagements to augment business value by continuously managing...
-
Customer Success Specialist
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore MAGENTA CONSULTING SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesDuties and Responsibilities Handle customer experience engagement and provide assistant to guide Partner with Lifecycle selling and management processes. Cooperate with Sales, Business Development and Presales teams to propose new solutions to achieve customer business outcome and work with delivery team to improve user experience. ...
-
Customer Success Specialist
2 weeks ago
Singapore Whale Tech Pte. Ltd. Full timeJob Description:Understand and comprehend the product, empower customers with the product, and address their needs. Generate product-oriented best practices.Best Practices: Deeply understand the product's functional logic and apply it effectively. Assist customers in achieving best practices through product utilization. The Customer Success Manager (CSM)...
-
Customer Success Manager
1 week ago
Singapore Digital Investment Management Pte. Ltd. Full timePosition Title: Manager, Customer Success Location: SingaporeYour roleDigital Realty's Customer Operations team is the front-line for all things pertaining to our customer's experience. In the Customer Success Manager role, you will be tasked with providing high touch, white glove service to some of our largest customers. The successful candidate for this...
-
Customer Success Manager
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesPosition Title: Manager, Customer Success Location: SingaporeYour roleDigital Realty’s Customer Operations team is the front-line for all things pertaining to our customer’s experience. In the Customer Success Manager role, you will be tasked with providing high touch, white glove service to some of our largest customers. The...
-
Customer Success Upgrade Specialist
1 week ago
Singapore London Stock Exchange Group Full timeAre you a confident and experienced business driven individual passionate about the importance of data and technology to power the financial ecosystem? At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyses change. The Upgrade Specialist is responsible for supporting the LSEG Product...
-
Customer Success Specialist
1 week ago
Singapore Magenta Consulting Services Pte. Ltd. Full timeDuties and ResponsibilitiesHandle customer experience engagement and provide assistant to guide Partner with Lifecycle selling and management processes.Cooperate with Sales, Business Development and Presales teams to propose new solutions to achieve customer business outcome and work with delivery team to improve user experience.Work with vendor teams to...