20x Customer Service Associate
6 days ago
- Work Location: Jurong East
- Salary rate: $2300 to $3000 per month Shift allowance BONUS
- Rotating working shift: 8am to 8pm / 8pm to 8am (8 – 12-hour shift per day)
What you'll do:
- Deliver exceptional customer service by actively listening and understanding caller needs.
- Provide timely, accurate, and appropriate information on healthcare services.
- Schedule and reschedule appointments as needed.
- Handle hotline administrative functions like emails, referrals, and emergency activations.
- Collaborate effectively with other departments to ensure requests are followed up and resolved.
What you bring:
- Minimum Diploma in any discipline
- Preferred: 1-2 years' experience in healthcare, contact centres, or service industries.
- Fluent communication in English and your Mother Tongue.
• By submitting your resume, you consent to the collection, use, and disclosure of your personal information in line with ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). • This authorizes us to contact you about potential alternative job openings beyond the positions you have initially applied for. • Sensitive personal data that is not required at this stage of job application may be deleted accordingly. • If you wish to withdraw your consent, please write to xxxxxxxxx@xxxxx.com. All job applications will be processed with strict confidence and only shortlisted candidates will be contacted. Koh Shir Ley – R1327657 ScienTec Consulting Pte Ltd – 11C5781
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