Clinic Executive
4 weeks ago
We are a leading specialist medical clinic committed to delivering top-quality care through advanced, personalized medical solutions. We are seeking a clinic executive to join our dedicated team of professionals. Your role will be integral in ensuring our patients receive exceptional care and support.
**Clinic Vision:**- Deliver superior medical care by integrating progressive and innovative solutions.- Emphasize authenticity, holistic treatment, and personalization in patient care.- Raise awareness of health issues and help patients achieve their best health and confidence.
**Role Overview:**As a Clinic Executive, you will play a vital role in supporting doctors during consultations and procedures, ensuring smooth clinic operations, and enhancing patient experiences.
**Key Responsibilities:**- Assist doctors in bedside examination by preparing necessary equipment and materials.- Ensure consultation rooms are sanitized and stocked.- Provide pre- and post-procedure care instructions to patients.- Provide financial and surgical counselling to patients.- Liaise with corporate clients and insurance companies to secure documentation and letters of guarantee.- Maintain a positive and supportive patient experience.- Manage and update patient records with confidentiality.- Assist in scheduling appointments and managing clinic operations as needed.
**Job Requirements:**- Minimum “O” level education or equivalent.- At least 2 years of experience in service industries or clinical settings preferred.- Strong coordination and organizational skills.- Excellent customer service and interpersonal abilities.- Ability to multitask in a fast-paced environment.- Proficient in Microsoft Office; experience with clinic systems such as Plato is an advantage. - Comfortable working in a medical clinic setting.- 5.5-day work week.- Proficiency in Chinese is essential for effective communication with Chinese-speaking patients.
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