Clinic Operations Executive
2 months ago
Aim
To equip Ops Executive with necessary clinic operations skills (oversee a team of frontline clinic staff to ensure the smooth operations of the clinic) and that a higher level of service is provided to our patients. Be the bridge between HQ and clinic to ensure smooth communication and ensuring SOP adherence.
Job Responsibilities
- Oversee and support individual clinic operations which includes manpower and resource planning, clinic maintenance, implementation of initiatives & projects/workflows roll-out.
- Ensure compliance with policies, procedures and working instructions in all areas related to operations
- Participate in new initiatives and drive continuous improvement initiatives
- Coordination between HQ departments and external agencies or stakeholders on projects/activities participated
- Monitor and assess performances of the key KPIs established for Clinic Operations and handling of annual clinic budget
- Provide IT support for clinic operations processes (eg. GP Connect)
- Other ad-hoc duties as tasked by Ops Manager
Qualifications & Experience
- Preferably a Diploma or Degree.
- Candidates with experience in the healthcare sector are encouraged to apply.
Skills
- Self motivated and able to work well in a team.
- Good interpersonal and communication skills.
- Familiarity with common office applications like MS Word, MS Excel and MS Powerpoint.
Other Information
** Comfortable working in clinic settings (locations vary) **
Other Information
- 5.5 Days Work Week
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