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Clinic Operations Executive

2 months ago

Singapore CAPITAL S PTE. LTD. Full time
Roles & Responsibilities

The main responsibilities of the job include the following aspects:


Clinic Operations duties:

  • Assist in the routine care of the patient and attend to their comfort needs.
  • Maintain accurate documentation of patients’ physical assessments such as height, weight, visual acuity, audiometry, and nursing observations.
  • Observe strict infection control practices and aseptic techniques accordingly when attending to patients.
  • Conduct inventory checks on equipment, surgical supplies, and instruments.
  • Exhibit professional behavior to enhance quality service.
  • Maintain a safe and clean environment for patients.
  • Collate all laboratories, x-ray results, and reports from specialists.
  • Follow-up instructions from the doctor regarding laboratory, x-ray, and other results for review.
  • Ensure results are ready, and inform the doctor of any urgent and adverse results.
  • Assist in translating duties within and outside the clinic, facilitating communication between patients, clinic staff, doctors, and specialists.


Administrative Affairs Management:

  • Responsible for the overall coordination and management of various administrative affairs in the company to ensure that tasks are executed orderly.
  • Arrange the supervisor's schedule, handle information requests, and prepare data reports.
  • Manage company documents, including filing and organizing files.


Reception and Client Relationship Management:

  • Responsible for welcoming clients, and providing high-quality reception services.
  • Handling Clinic emails, phone calls, and inquiries.
  • Making appointments and coordinating appointments.
  • Register patients.
  • Maintain client relationships and assist in strengthening communication and contact with clients.

Procurement Management:

  • Responsible for the company’s warehouse management, including the arrangement of the office environment and cleanliness.
  • Handle the procurement, distribution, and inventory of office supplies and medications.

Other Administrative Support Tasks:

  • Complete other administrative management support tasks as assigned by the company.
  • Assist leadership in conducting internal assessments within the department and help solve practical problems. Act as a mentor and educator for existing clinic staff
  • Develop and organize online consultations, courses and workshops related to your expertise.
  • Prepare course content, including materials, presentations, and resources.
  • Promote these courses within the clinic and to external audiences.
  • Conduct training sessions to ensure continuity of care even when you’re not present.
  • Extend support in various administrative tasks within the Clinic

The role of an Operation Executive involves a range of tasks relatively complex and diverse, requiring strong organizational, communication, and coordination skills to ensure the efficient operation of the company's overall business affairs.


Tell employers what skills you have

Coaching
Budgets
Leadership
Microsoft Office
Inventory
Relationship Management
Administration
Logistics Management
Payroll
Procurement
Accounting
Administrative Support
Administrative Management
Resource Management
Human Resources
Scheduling