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Guest Executive Ambassador @ Downtown

4 months ago

Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time

Working Hour: Mon to Fri (8am to 6pm)

Salary: $2,800 - $3,200

Job Duties:

  • To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
  • To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
  • To offer the management staff / external guests the choice of beverages available and assist to serve / arrange stewardess to serve accordingly.
  • To check on meeting room set up standards, floral arrangements, and report facility faults
  • To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
  • To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
  • To assist in the booking of executive meeting rooms
  • To provide taxi booking services
  • To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
  • To receive feedback from guests or staff on facilities and services
  • To assist in overseeing events or VIP meetings at executive conference suite
  • To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
  • To assist managing rooms and submit reports on weekly release
  • To assist in handling common & executive meeting room enquiries by phone / email / Teams
  • To manage common meeting room bookings:
    • To call meeting room user 15 minutes prior to booked period to reconfirm
    • To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
    • To send reminders email to users
    • To oversee reconfiguration of meeting room set up
    • To prepare weekly schedules for stewardesses / technicians