Community Ambassador

3 weeks ago


Singapore Gold Living Property Pte Ltd Full time

At Gold Living Property Pte Ltd, we are seeking a Community Ambassador to join our team. As a Community Ambassador, you will be responsible for creating an inclusive and collaborative community at lyf. Your day will start with checking in new guests, recommending must-visit places, and ending with having a cup of coffee or wine with guests in our social spaces.

Key Responsibilities:

Guest Well-being:

  • Assist lyf residents with their check-in via mobile app or kiosk
  • Encourage members to download the DiscoverASR app to explore and interact with the lyf community
  • Explore the various functions of mobile key, messaging lyf Guards, and making ancillary purchases
  • Handle guest queries and facilitate communication and requests

Operational Efficiency:

  • Monitor room availability using the hotel's property management system (PMS)
  • Ensure processes adhere to corporate guidelines
  • Perform book-keeping activities when necessary
  • Assist the housekeeping department with regular rounds to ensure cleanliness
  • Handle walk-ins, emails, and phone inquiries
  • Execute light housekeeping/engineering duties and liaise with contractors for cleaning and maintenance

Community Building:

  • Notice guest preferences and manage their profiles
  • Assist the Ambassador of Buzz in curating an event calendar and executing community initiatives
  • Proactively interact with guests to obtain constructive recommendations

Benefits:

  • Flexible benefits with comprehensive medical coverage
  • Training and development opportunities
  • Subsidised rates at Ascott serviced residences
  • Strong advocate of staff volunteerism
  • Wellness programmes

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