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Customer Service Agent/Officer

1 month ago

Singapore AM RECRUITMENT PTE. LTD. Full time

As a customer service agent, you will play a crucial role in ensuring that our passengers have a seamless and enjoyable travel experience. You will be responsible for assisting passengers with check-in, boarding, and providing necessary information and support throughout their journey.

Location: Changi Airport

Responsibilities

  • Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.
  • Maintain a high level of professionalism and adhere to all safety and security protocols.
  • Assist passengers with special needs, such as elderly, disabled, or unaccompanied minors, ensuring their comfort and safety throughout their journey.
  • Handle passenger complaints and resolve issues in a timely and satisfactory manner.

Requirements

  • Minimum qualification of Diploma in any field
  • 6 days work week
  • Flexibility to work shifts, including overnight shifts
  • Ability to remain calm and work in a fast-paced and dynamic environment.
  • Excellent interpersonal and communication skills

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R22106892 (Farahzilla Amirwejaya)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

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