![BLUESG PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Agent, Customer Experience
1 month ago
Attractive Benefits:- Shift allowance -- AWS and Variable Bonus- Medical Coverage-Subsidy of Dental-Staff Benefits
FULL-TIME & VERY FLEXIBLE PART-TIME POSITIONS AVAILABLE Part time must be able to commit 16 hours in a week
Key Responsibilities:
Professionally handle incoming calls, consistently delivering advice and support on our services and memberships.- Resolve customers' enquiries, complaints and feedback - Assist with membership enrollment process- Provide remote technical assistance to customers - Promote of value added service plans
Key Requirements:
Experience in the call center / customer service environment - Excellent communication and listening skills with the ability to empathize and provide solutions to the customers- Able to work on 12 hours rotating shift (4 days from Mondays to Sundays) - Must be able to commit all Shift Hour (9am to 9pm & 9pm to 9am) to ensure continuous customer support.
Join us as a Customer Experience Agent, playing a vital role in delivering exceptional customer support and contributing to our organization's success. Your dedication will help us maintain high customer satisfaction levels and uphold our reputation for quality service.
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