Airport Airline Customer Service Agent

4 weeks ago


Singapore EVERGENCE PTE. LTD. Full time
Job description

CUSTOMER SERVICE AGENT (AIRPORT) – Contract

  • UP TO $2,100/month Gross before CPF deduction (1 year contract, renewable up to 3 years)
  • MUST COMMIT TO 1.5 MONTHS OF TRAINING

Job Description:1. Handling Check In duties.- Check and ensure that flight tickets and travel documents are valid for flight- Weigh and tag passengers' luggage.- Processing and issuing of boarding pass.- Assisting passengers at self-Check In kiosks and auto bag drop kiosks.

2. Departure/Arrival gate duties- Ensure boarding pass information is accurate and passenger's name on passport tally with boarding pass for departure flight- Crowd control- Assisting passengers with special needs- Direct disembarking passengers to respective areas such as immigration and baggage collection belts

3. Meet and greet- Meeting and greeting passengers and assist them with connecting flights- Providing arrival/flight connection information to passengers

4. Transfer counter- Check and ensure flight tickets and travel documents are valid for flight- Process and issue boarding passes- Ensure that passenger's luggage is sent to connecting flight

5. Other miscellaneous duties when assigned

Shift Schedule: 44hrs a week (5/6 ALTERNATE workday week Monday – Sunday)Timings:

  • 0300 – 1200hrs
  • 1000 – 1900hrs
  • 1100 – 2000hrs
  • 1400 – 2300hrs
  • 2200 – 0700hrs

Requirements:- Presentable and well groomed (NO VISIBLE TATTOOS, only black/dark hair)- Positive attitude with excellent customer service skills- Good communication skills and command of English- Possess basic computer skills

If you are interested and feel that you are suitable for it, kindly click APPLY NOW or send a copy of your resume via WhatsApp to 8xxxxxxx.Only shortlisted candidates will be notified.



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