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Customer Experience
2 months ago
We are seeking passionate and customer-focused Retail Associates / CX Ambassadors to join our dynamic team.
As a CX Ambassador, you will play a pivotal role in delivering exceptional customer experiences by leveraging cutting-edge retail strategies and solutions.
You will be the face of our brand partners, responsible for creating memorable interactions and ensuring that every customer leaves the store with a smile.
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*Successful applicants can look forward to participating in an all-new CX Mastery Training program in 2024*
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Responsibilities
We are very supportive of motivated employees
We provide various training programs to acquire the skills for these responsibilities.
Greet and assist customers with a warm and friendly attitude.
Provide personalized product recommendations and solutions.
Actively engage with customers to understand their needs and preferences.
Provide nice product knowledge and recommendations.
Handle customer inquiries and concerns promptly and professionally.
Demonstrate a commitment to resolving customer issues and ensuring their satisfaction.
Raise customer's consciousness about our sustainable products and initiatives.
Efforts to enhance our understanding of customer behavior.
Qualifications
Previous retail experience preferred, but not required.
Interpersonal and communication skills.
Basic knowledge of digital technologies and a positive attitude to learning and adapting to new skills
Passion for delivering exceptional customer experiences.
Commitment to the company's values, including sustainability and social responsibility.
Requirements- Singaporean / Singapore PR
