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Digital Banking Customer Service Officer
2 months ago
Working Hours:
Monday to Friday: 9:30am - 5:00pm, 11:00am - 6:00pm, or 9:30am - 6:30pm- Saturday: 9:30am - 1:30pm or 11:00am - 2:00pm
Job Description:
We are seeking a tech-savvy and customer-focused individual to join our team as a Digital Banking Customer Service Officer Your primary responsibility will be to:
Handle customer queries and provide excellent service via walk-in- Educate and assist customers in migrating transactions to online platforms, ATMs, and digital banking- Provide clear guidance and support to customers on digital banking services- Resolve customer issues efficiently and effectively
Requirements:
Strong technical skills and knowledge of digital banking platforms- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment- Strong problem-solving skills and customer-centric approach
If you are a motivated and tech-savvy individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunityFor quick response, applicants who express interest in this job advertisement, kindly contact 8xxxxxxx.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.**
We wish you all the best in your career search.
Ang Hui Xing (Villies)Registration Number: R
EA License No: 04C3537
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