Digital Banking Customer Service Officer

2 months ago


Singapore TALENTVIS SINGAPORE PTE. LTD. Full time

Working Hours:

Monday to Friday: 9:30am - 5:00pm, 11:00am - 6:00pm, or 9:30am - 6:30pm- Saturday: 9:30am - 1:30pm or 11:00am - 2:00pm

Job Description:

We are seeking a tech-savvy and customer-focused individual to join our team as a Digital Banking Customer Service Officer Your primary responsibility will be to:

Handle customer queries and provide excellent service via walk-in- Educate and assist customers in migrating transactions to online platforms, ATMs, and digital banking- Provide clear guidance and support to customers on digital banking services- Resolve customer issues efficiently and effectively

Requirements:

Strong technical skills and knowledge of digital banking platforms- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment- Strong problem-solving skills and customer-centric approach

If you are a motivated and tech-savvy individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunityFor quick response, applicants who express interest in this job advertisement, kindly contact 8xxxxxxx.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

We wish you all the best in your career search.

Ang Hui Xing (Villies)Registration Number: R

EA License No: 04C3537


  • Bank Teller

    4 days ago


    Singapore NTT DATA SINGAPORE PTE. LTD. Remote Work Freelance Full time

    Role: Bank Branch Officer - Renewable contractsExperience: Minimum of 6 months internship or full time sales, customer service, retail, hospitality, banking, or any customer facing role.Location : Multiple job sites*Benefits:Renewable contract (Performance-based)Conversion to perm role (Performance-based)Medical Insurance CoveragePerformance BonusLeave...


  • Singapore DBS Bank Limited Full time

    Role Overview: Responsible for delivering high quality one-stop service by addressing customers' banking needs, resolving issues across all channels of communications, and promoting bank's products and services the DBS Digital Way. This role demands excellent communication skills, attention to detail and a strong understanding of banking procedures and...


  • Singapore PERSOLKELLY Singapore Full time

    BANK Branch Customer Service Officer Working hours:Depends on branch operating hours5.5 working days perweekLocation: West branchesSalary: $15/hr Duration: 12months contract (renewable)Job Description:Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller...


  • Singapore Sumitomo Mitsui Banking Corporation Full time

    Job Responsibilities To contribute to the department strategy through product development (including onboarding of new platform to the bank). To execute the global strategy of the department to promote and develop the bank's Trade Finance business by combining solutions from Transaction Banking, digitalization, supply chain finance, structured trade...

  • Manager, Digital

    1 week ago


    Singapore United Overseas Bank Full time

    Manager, Digital & Technology Enablement, Private Bank Posting Date: 3 Sep 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...


  • Singapore Sumitomo Mitsui Banking Corporation Full time

    Job Responsibilities • To provide daily client service for our transaction banking products • To conduct investigation into client's issue working with other stakeholders • To be responsible for end-to-end process of SMAR&TS customer on-boarding • To cross sell and expand client's usage of our transaction banking products This position is part...


  • Singapore GXS Bank Full time

    About us: We are living in exciting times. Technology is reshaping how we live and we want to use it redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia's leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology...


  • Singapore HSBC Full time

    Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Singapore Sumitomo Mitsui Banking Corporation Full time

    Job Responsibilities • To provide daily client service for our transaction banking products • To conduct investigation into client's issue working with other stakeholders • To be responsible for end-to-end process of SMAR&TS customer on-boarding • To cross sell and expand client's usage of our transaction banking products Job Requirements •...


  • Singapore PERSOLKELLY Singapore Full time

    *LIMITED LOCATIONS LEFT* *Work near home*5.5 days work week. Attractive Allowances. Great banking opportunity and experience.12 months contract and renewable convertiblePrioritize location nearest to you*• Attend to walk-in customers• Handle over the counter transactions including cash deposits and withdrawals accurately• Assist in customer's enquiries...


  • Singapore TALENTVIS SINGAPORE PTE. LTD. Full time

    BACKEND CUSTOMER SERVICE OFFICER REPUTABLE BANK [NO EXP OK | UP TO $3K | OFFICE DAYS] Basic up to $2600 per month Shift allowance up to $320 Large local banking company- Location: Alexandra / Raffles Place- 8.5hours within 8am – 1.30am- 5 days - Mon to Fri- Resume booster, great learning opportunityJob Scope:Handle callsIdentify and resolve customer...


  • Singapore PERSOLKELLY Singapore Full time

    Job Summary:A global financial institution that provides a wide range of financial products and services to consumers, corporations, governments, and institutions around the world. With a history dating back over 200 years, grown to become one of the largest banks in the world, operating in more than 160 countries and serving over 200 million...


  • Singapore GXS Bank Full time

    About us: We are living in exciting times. Technology is reshaping how we live and we want to use it redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia's leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading...


  • Singapore HSBC Full time

    Job description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. ...


  • Singapore DBS Bank Limited Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...


  • 3 Fraser Street, #04-23A, DUO Tower, Singapore 189352 Jenga Corp Pte Ltd Full time

    Jenga Corp is one-stop professional services for global finance and fintech business and we are looking for a Customer Service Officer to support our Business Consultants. Interested applicants MUST apply by resume and cover letter through emailing hr@jenga.io. We MUST receive an email application from you in order to consider you. About the role: Provide...


  • Singapore HSBC Full time

    Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Singapore DBS Bank Limited Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...


  • Singapore HSBC Full time

    Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Singapore PERSOLKELLY Singapore Full time

    Duties And Responsibilities:Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and attention. Identify cross-sell opportunities during customer interaction. Consistently deliver...