duty manager

Roles & Responsibilities Job Description Assist Front Office Manager /Assistant Front Office Manager on general supervision of the Front Office. Conduct daily briefings to ensure staff are updated on occupancy, events and special instructions. Handle guest complaints, feedback and special requests effectively ensuring guest satisfaction and service...

5 days / CBD / Fun-loving culture! Leading Hospitality company / Opportunity for leadership role Willing to commit to shift / Gd bonuses+benefits! Our client is a leading Hospitality company Responsibilities: As a Duty Manager, you are the leader on shift and the custodian of the customer experience. You are accountable for ensuring operational...

Recognised with one MICHELIN Key in the 2025 MICHELIN Guide, PARKROYAL COLLECTION Pickering is an iconic hotel-in-a-garden located at the gateway to Singapore’s Central Business District. Celebrated for its biophilic design and sustainability ethos, the hotel seamlessly weaves lush greenery into its architecture, offering 367 nature-inspired rooms and...

JOB SUMMARY The Duty Manager oversees daily front office operations, guest services, and hotel operations to ensure a seamless and positive guest experience. The role manages guest enquiries and issues, coordinates internally with other departments to maintain operational readiness, supports revenue optimisation, and upholds organisational service, safety,...

About the role We are seeking an experienced Duty Manager to join our team at Hotel Indigo Singapore Katong. This is a full-time position based at Hotel Indigo Singapore Katong. As Duty Manager, you will be responsible for overseeing daily operations and ensuring exceptional guest experiences across our properties. This is a key leadership role that directly...

Working Location: Central Support Front Office Manager to supervise and coordinate front office operations. Manage service recovery for escalated guests’ concerns and feedback. Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction. Collaborate with various departments on guests’ special requirements...

Working Location: Central Support Front Office Manager to supervise and coordinate front office operations. Manage service recovery for escalated guests’ concerns and feedback. Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction. Collaborate with various departments on guests’ special requirements...

The Night Manager provides general management support throughout the hotel, ensuring guest satisfaction, service excellence, safety, and smooth daily operations - with a primary focus on Front Office activities. This role is responsible for maintaining service standards, overseeing staff performance, and ensuring profitability and guest loyalty in line with...

At Intercontinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and in the know which means we need you to: Invite discovery: we are open to experiencing and building our knowledge of ourselves, the people and the cultures around us – and invite and encourage others to do the same. Embrace empowerment: we cultivate environments...

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...

GOODWOOD PARK HOTEL PRIVATE LIMITED One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, theGoodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to...

Company Description At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success. Company Description At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets...

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space...

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards. Job Descriptions Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs. To provide general...

Monthly Salary: Up to $4,000 + meal allowance + VB Permanent Up to $4,000 + meal allowance + VB Orchard/ Downtown 5 days per week. 3 rotating shifts Job Responsibilities: Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings. Be...

Mondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group. Located at the heart of Duxton Hill, just moments away from the Central Business District, Mondrian Singapore Duxton places guests amidst a dynamic dining and nightlife hub....

JOB SUMMARY The Duty Manager is responsible for driving the hotel’s Balance Score Card which includes GuestVoice results mainly focusing on Overall Satisfaction, Arrival Experience, Elite appreciation, and Staff Service Overall. The Duty Manager is also responsible for driving the contactless mobility index and shall work closely with the Loyalty Manager...

DUTIES & RESPONSIBILITIES Provide leadership presence in absence of Senior Management on Weekends, Public Holidays & Major Events. Engage & support front-line staff and supervisors, providing recognition and appreciating their work. Managing escalated service-related incidents. Supervise and guide the Service Operations team in terms of daily operations and...

Hotel: Singapore Clarke Quay (SINCQ), 2 Magazine Road, At Holiday Inn Express, we’re all about travel that’s simple AND smart. That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more...

Summary This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business centre. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of...