duty manager

JOB SUMMARY The Duty Manager oversees daily front office operations, guest services, and hotel operations to ensure a seamless and positive guest experience. The role manages guest enquiries and issues, coordinates internally with other departments to maintain operational readiness, supports revenue optimisation, and upholds organisational service, safety,...

Company Description At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success. Company Description At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets...

Mondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group. Located at the heart of Duxton Hill, just moments away from the Central Business District, Mondrian Singapore Duxton places guests amidst a dynamic dining and nightlife hub....

Hotel: Singapore Clarke Quay (SINCQ), 2 Magazine Road, At Holiday Inn Express, we’re all about travel that’s simple AND smart. That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more...

5 days / CBD / Fun-loving culture! Leading Hospitality company / Opportunity for leadership role Willing to commit to shift / Gd bonuses+benefits! Our client is a leading Hospitality company Responsibilities: As a Duty Manager, you are the leader on shift and the custodian of the customer experience. You are accountable for ensuring operational...

Working Location: Central Support Front Office Manager to supervise and coordinate front office operations. Manage service recovery for escalated guests’ concerns and feedback. Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction. Collaborate with various departments on guests’ special requirements...

DUTIES & RESPONSIBILITIES Provide leadership presence in absence of Senior Management on Weekends, Public Holidays & Major Events. Engage & support front-line staff and supervisors, providing recognition and appreciating their work. Managing escalated service-related incidents. Supervise and guide the Service Operations team in terms of daily operations and...

Additional InformationJob Number26112831Job CategoryRooms & Guest Services OperationsLocation80 Middle Road, Singapore 188966, Singapore VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type ManagementJob SummaryServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are...

About the roleWe are seeking an experienced Duty Manager to join our team at Hotel Indigo Singapore Katong. This is a full-time position based at Hotel Indigo Singapore Katong. As Duty Manager, you will be responsible for overseeing daily operations and ensuring exceptional guest experiences across our properties. This is a key leadership role that directly...

Additional Information Job Number 26132364 Job Category Rooms & Guest Services Operations Location 99 Irrawaddy Road Novena, Singapore 329568, Singapore Schedule Full Time Located Remotely? N Position Type Management Job Summary Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

The Night Manager provides general management support throughout the hotel, ensuring guest satisfaction, service excellence, safety, and smooth daily operations - with a primary focus on Front Office activities. This role is responsible for maintaining service standards, overseeing staff performance, and ensuring profitability and guest loyalty in line with...

Roles & Responsibilities Begin. Belong. Become. Join our Vibrant Team at Aloft by Marriott Singapore Novena! At Aloft by Marriott Singapore Novena, we don’t just offer jobs — we create vibrant spaces where Self-Expressers thrive, connect, and feel truly themselves. We are a proud recipient of the prestigious SHRI 17th Singapore HR Awards for our...

At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success. The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and...

The Duty Manager will be responsible in overseeing daily operations, ensuring exceptional customer service, and maintaining a safe and efficient work environment. Responsible for managing and supervising a team of employees, handling customer inquiries and concerns, and collaborating with other departments to ensure the smooth functioning of the hotel...

Roles & Responsibilities JOB SUMMARY The Duty Manager is responsible for driving the hotel’s Balance Score Card which includes GuestVoice results mainly focusing on Overall Satisfaction, Arrival Experience, Elite appreciation, Staff Service Overall. The Duty Manager is also responsible for driving the contactless mobility index and shall work closely with...

Roles & Responsibilities Job Description MAIN DUTIES: Position Requirements: Effectively manage the Hotel’s trading. He/ She will be responsible for the smooth and efficient running of the hotel’s operation, whilst ensuring maximum guest satisfaction and the safety and the security of the property. Representative of the Senior Management : The Duty...

Conducts daily audits of Guest Services Agents' appearance, grooming and hygiene and takes daily briefing. Oversees associate posting, behavior and posture at the main lobby area as well as entrance (inside and outside premises), access corridors and lifts. Evaluates per shift checklist, and ensures all tasks are completed. Supervises and assists Guest...

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.Job DescriptionsOversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.To provide general management...

POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...

GOODWOOD PARK HOTEL PRIVATE LIMITEDOne of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, theGoodwood Park Hotelhas celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to...