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Regional Head of Hosting and Connectivity Services

3 months ago

Singapur, Singapore SGS Société Générale de Surveillance SA Full time
Responsibilities
  • Manage the community of Network & Datacenter engineers in Asia Pacific ( 15 staffs) in charge of all connectivity/networking solutions used in the region (LAN/WAN, VPN/Internet, datacenter, security ) and related services (admin/monitoring, automation & self-service too etc.).
  • Responsible for the quality of production on the Housing and connectivity perimeter.
  • Build and implement long-term strategic goals and short-term tactical plans for deploying, managing, and maintaining all services linked to the perimeter.
  • Ensure that proposed and existing technical architectures are aligned to group standard and objectives.
  • Make sure we have all required policies & procedures covering architecture & security standards are in place.
  • Supervise & manage strategic projects for the region (SD-WAN, infrastructure revamping, )
  • Be an escalation point for any major issue in Asia & participate in regional Alertco for GTS.
  • Manage Operational Risk (Security, Internal/external audits, permanent supervision etc.).
Financials
  • Plan and construct the budget needs in agreement with global and regional stakeholders.
  • Closely monitor budget consumption in accordance with budget guidelines and expected targets (landing plan).
  • Ensure correct cost allocation and meaningful categorization (alignment of financial/GTS reports).
Staff Management
  • Manage the regional network staff, ensuring they have SMART objectives, clear roles defined with up-to-date job descriptions, training & personal development plans.
  • Ensure succession planning for key roles and provide corporate coaching to direct reports.
  • Communicate to the team on a regular basis in terms of regional & global agenda.
  • Promote social and environmental objectives (CSR), even when not directly related to daily job.
Business, Partners & Stakeholders management
  • Implement formal governance with key partners and monitor closely business satisfaction & quality of service.
  • Assist business lines in the implementation of their strategic goals in Asia.
  • Develop & maintain a strong engagement with Paris global management to guarantee good consistency between global/regional strategies. Contribute to international Network community Exco.
  • Manage strategic vendors in partnership with regional CTO and global GTS functions (Cisco, NTT, Equinix, OBS etc.).
  • Provide market intelligence (new technologies, industry best practices) and propose disruptive solutions to enable new business opportunities.
Profile Required Academic Background and Certifications, Experience
  • University degree in Computer Science, Computer Engineering or equivalent with a post graduate degree being advantageous.
  • Extensive experience in delivering IT services and managing teams across multiple locations.
  • Prior experience in delivering datacenter and wide range of network & telecom services (LAN, WAN, Security).
  • Strong analytical & problem-solving skills.
  • Autonomous and resourceful.
  • Handle and settle people conflicts.
  • Major incident & crisis management.
  • Experience in establishing strong and long-term relationship with internal partners.
  • Excellent communication (written and verbal). Fluent in English.
  • Broad understanding of Infrastructure services, operational risks and management methodologies.
Behavioral Skills
  • Client - Client focus: I put long term relationship with our clients at the center of my actions, whatever my position.
  • Team Spirit - Collective mindset: I favour the team's interest over my own results.
  • Innovation - Technology: I adopt new technologies in the solutions and projects I work on.
  • Responsibility - Accountability: I make decisions in my scope of responsibilities.
  • Responsibility - Performance: I strive for high performance.
  • Commitment - Sustainability: I strive to develop my skills and knowledge.

We regret to inform that only shortlisted candidates will be notified.