
Operations Support Manager
4 weeks ago
Overview
Senior Consultant Financial Services at Talentvis
Broker Operations Support Manager
Our client is a MAS-licensed financial institution holding a CMS license in securities dealing and fund management. We are seeking a highly motivated and independent Operations Support Manager to oversee our middle and back-office functions. This is a hands-on, individual contributor role where you will play a critical part in ensuring smooth daily operations, client servicing, and compliance with regulatory standards.
We value openness, teamwork, and fairness. If you have the passion, resilience, and commitment to go the extra mile, we invite you to rise to the challenge and be part of our growing team.
Key Responsibilities- Manage end-to-end client onboarding , including KYC/AML assessments.
- Oversee brokerage operations , ensuring accuracy and timeliness.
- Perform follow-up of trade confirmations within stipulated timelines.
- Investigate and resolve client account and trade-related issues.
- Maintain strong document controls and ensure proper record retention.
- Ensure workflows adhere to audit, compliance, and internal control policies.
- Bachelor’s degree or equivalent in a relevant discipline.
- Minimum 5 years of relevant experience , preferably in brokerage or financial institutions.
- Experience in OTC fixed deposits, renewals, and brokerage operations is required.
- Exposure to RQFII will be an added advantage.
- Bilingual in English and Mandarin (to liaise with Chinese-speaking clients).
- Proficient in Microsoft Office applications.
- Strong communication, problem-solving, and interpersonal skills.
- Independent, hands-on, and able to multi-task effectively.
- Able to thrive in a fast-paced environment and deliver under pressure.
Ready to make an impact? we'd love to hear from you
Send your resume to
We regret to inform that only shortlisted candidates would be notified
EA Personnel Name: Sherwin Wong | EA Personnel No: R
Job details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: General Business and Other
- Industries: Staffing and Recruiting
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