Executive, Patient Experience
4 weeks ago
The Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from stakeholders, communicating findings, and drafting replies. In addition, you will be involved in the recruitment of volunteers and service quality related projects to promote service culture in NHCS. Job Requirements and Attributes Degree holder with at least 3 years’ working experience in a customer/patient service or feedback management role. Relevant working experience in a healthcare institution is preferred. Excellent command of English, both verbal and written. Strong interpersonal skills and the ability to empathise with patients while remaining calm and composed under pressure. Adept in conflict resolution. Ability to work independently and collaboratively within a team environment. #J-18808-Ljbffr
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Assistant Patient Experience Manager
4 weeks ago
Singapur, Singapore Singapore General Hospital Full timeAs an Assistant Patient Experience Manager, you will serve as the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. By pro-actively walking the floor and being physically present in-ward, and patient clinical areas. Your presence will serve as ready listening...
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Senior Manager, Patient Experience
4 weeks ago
Singapur, Singapore Singapore General Hospital Full timeJob Responsibilities You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. Job Requirements Recognised Degree with at least 8 years...
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Singapur, Singapore Changi General Hospital Full timeOffice of Patient Experience (Patient Relations Experience) Senior Executive/Assistant Manager / Senior Assistant Manager (Contract) You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. You will understand and take action to mitigate some of the...
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Patient Support Officer
2 weeks ago
Singapur, Singapore RMA CONTRACTS PTE. LTD. Full timeContract : 1 Year (Extendable)Shift Hours : AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30amLocation : NovenaOutpatient Registration & Billing: Handle patient registration, billing, and perform visitor management including temperature screening. Input patient details and carry out admission procedures in the system. Provide...
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Singapur, Singapore SingHealth Group Full timeAssociate Executive, Patient Management Information Services SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions. Reporting to the Senior Manager,...
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Singapur, Singapore SINGAPORE HEALTH SERVICES PTE LTD Full timeOverview SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions. Responsibilities Reporting to the Senior Manager, assist in data analysis of...
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Singapur, Singapore Singapore Health Services Pte Ltd (SingHealth HQ) Full timeOverview SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions. Responsibilities Reporting to the Senior Manager, your key responsibilities will...
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Patient Service Associate Executive, Radiology
4 weeks ago
Singapur, Singapore Sengkang General Hospital Full timeJoin to apply for the Patient Service Associate Executive, Radiology role at Sengkang General Hospital . This position involves delivering professional customer service to support departmental operations, including registration, appointment scheduling, cashiering, financial counselling, and handling patient requests or inquiries. Responsibilities also...
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Patient Information Associate
3 weeks ago
Singapur, Singapore Khoo Teck Puat Hospital Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Handles customer enquiries or concerns. Uses company resources, call centre policies andprocedures to provide complete and accurate responses. Follow processes in accordance withorganizational standards to ensure correct handling accuracy and operational...
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Finance Executive, Accounts Receivable
4 weeks ago
Singapur, Singapore 1FSS Pte Ltd Full timeFinance Executive, Accounts Receivable - Patient (Receipting), 1FSS The incumbent shall be part of the Finance Shared Services (FSS) team responsible for the following: Responsibilities: Oversee and responsible for day-to day operations of the receipting team for non-patient transactions to ensure all activities are completed within stipulated timelines....