Senior Manager, Patient Experience

Responsibilities You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. Qualifications Recognised Degree with at least 8 years of...

Overview Join to apply for the Senior / Patient Service Associate (Bed Management Unit) role at Singapore General Hospital Responsibilities You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources. Working and communicating with various stakeholders and team members on...

Senior/ Patient Service Associate, Pre-Operative & Admitting Services (Admissions Hotline & Counter) Join to apply for the Senior/ Patient Service Associate, Pre-Operative & Admitting Services (Admissions Hotline & Counter) role at Sengkang General Hospital . You will deliver professional customer service to ensure the smooth operation of the admission...

Overview Senior/Patient Service Associate, Call Centre Shared Services (16 Wks Contract) You will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health...

Overview Sr/ Patient Information Associate (Office Hour) role at Institute of Mental Health (IMH). Department: Contact Centre. Staff plays a crucial role in facilitating patient care and administrative functions, ensuring calls/enquiries are timely received and providing efficient services while maintaining a high standard of customer service. Position and...

Research Fellow, Patient and Public Involvement and Engagement (PPIE) (LKCMedicine) Join to apply for the Research Fellow, Patient and Public Involvement and Engagement (PPIE) (LKCMedicine) role at Nanyang Technological University Singapore Research Fellow, Patient and Public Involvement and Engagement (PPIE) (LKCMedicine) 3 days ago Be among the first 25...

Join to apply for the Senior Manager, Destination Experience role at Resorts World Sentosa Join to apply for the Senior Manager, Destination Experience role at Resorts World Sentosa Get AI-powered advice on this job and more exclusive features. The Senior Manager, Destination Experience is a key role responsible for driving the creative evolution of the...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Handles customer enquiries or concerns. Uses company resources, call centre policies andprocedures to provide complete and accurate responses. Follow processes in accordance withorganizational standards to ensure correct handling accuracy and operational...

Join to apply for the Patient Service Associate Executive, Radiology role at Sengkang General Hospital . This position involves delivering professional customer service to support departmental operations, including registration, appointment scheduling, cashiering, financial counselling, and handling patient requests or inquiries. Responsibilities also...

Join to apply for the (Senior) Assistant Manager, Service Ops, Planning role at National University Hospital Overview Reporting to the Section Head, Service Operations, this role is central to fostering a culture of service excellence and reinforcing the importance of ‘ Incredible Care’ in a tertiary hospital setting. The individual, as part of the...