Patient Support Officer

2 weeks ago


Singapur, Singapore RMA CONTRACTS PTE. LTD. Full time

Contract : 1 Year (Extendable)Shift Hours : AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30amLocation : NovenaOutpatient Registration & Billing: Handle patient registration, billing, and perform visitor management including temperature screening. Input patient details and carry out admission procedures in the system. Provide guidance to patients on Medisave, MediShield, Integrated Shield Plans, and corporate insurance claims and guarantees. Enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required. Follow up on relevant documentation when necessary. Inpatient Admission & Billing: Enter and update patient information and perform system admission for inpatient cases. Conduct financial counselling for patients or their next-of-kin, providing bill estimations (AFHS) and securing required signatures. Collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit. Perform other administrative tasks related to inpatient records and updates. Cashiering Duties: Present and explain itemized bills and charges to patients. Process



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