Patient Relationship Officer

Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec (Contract) Office of Patient Experience (Patient Relations Experience) You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. You will understand and take action to mitigate some...

At Raffles Medical Group , you’ll be part of a team who is focused on delivering high quality healthcare experiences to our broad spectrum of clients. We strive for an environment where we inspire one another, encourage you to achieve your best, and importantly, share success together. Responsibilities Attend to patient enquiries over the counter to...

Overview The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals...

Senior Patient Service Associate, Business Office (Accounts Receivable) Join to apply for the Senior Patient Service Associate, Business Office (Accounts Receivable) role at Sengkang General Hospital Senior Patient Service Associate, Business Office (Accounts Receivable) 3 days ago Be among the first 25 applicants Join to apply for the Senior Patient Service...

The Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from stakeholders,...

Contract : 1+1 Years Shift Hours : AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30am Location : Novena Outpatient Registration & Billing Handle patient registration, billing, and perform visitor management including temperature screening. Input patient details and carry out admission procedures in the system. Provide guidance to...

Responsibilities Attend to cases lodged by residents, review and follow up or assigned to technical team for follow up where necessary. Make appointment and meet-up with residents to resolve feedbacks / complaints. Address enquiries promptly and professionally, meeting the KPIs set within the Business Unit. Deploy cases to the relevant parties (e.g....

Plan, organize, and execute marketing and CRM activities to attract new patients to clinics. Coordinate and participate in community outreach programs, health talks, and promotional events. Manage customer relationships through follow-ups, calls, and digital marketing initiatives. Track and analyze event performance and patient conversion results. Support...

Senior Patient Service Associate, Business Office (Financial Counselling) You will provide inpatient financial counselling to patients and their next‑of‑kin involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection. You will attend to financial counselling enquiries...

Overview You will perform frontline duties at clinics, guiding patients through online and onsite registration, appointment scheduling and payment matters. You are also expected to assist patients in wayfinding to ensure they reach the designated service locations. Responsibilities In addition, you will assist doctors and patients during consultation,...