Sales Support Executive

3 weeks ago

Singapur, Singapore FLAIR ILLUME PTE. LTD. Full time

Company : Flair illume Pte Ltd

A dynamic team in the professional lighting segment providing consultation, solution and supply to our clients for their living and work spaces. Design appreciation, superior quality and efficient lighting solution has been our unique approach in the industry and have received good recognition from design consultants and owners. We strive to continue bringing quality and latest technology lighting product to embrace the new future ahead.

JOB BRIEF

The Sales Support Executive is responsible for answering phone calls from customers and dealing with problems as they arise, following up with customers to make sure that they are satisfied with the products and services, providing any necessary data or reports to the sales team, acknowledging customers by responding to emails or phone calls, updating clients’ information, and dealing with customer complaints and resolving the issue as necessary.

The Sales Support Executive reports to the Sales & Marketing Manager.

EXPECTATIONS AND RESPONSIBILITIES

  1. Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs.
  2. Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction.
  3. Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery.
  4. Support sales staff by meeting month-end goals and maintaining customer pricing in the sales order processing system.
  5. Provide all necessary data to management upon request and coordinate sales meetings.
  6. Make the necessary arrangements for the sales team and the senior support staff when needed.
  7. Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request.

QUALIFICATIONS REQUIRED

1) Diploma in Business Administration or its equivalent.

2) Minimum 3 years of sales support experience.

3) Must have excellent verbal and written communication skills with a clear and friendly speaking voice.

4) Attention to detail is necessary as well as being a people person with excellent customer service knowledge and sales skills.

5) Good communication and interpersonal abilities.

6) Work independently and possess a good and positive working attitude.

7) Work independently with a high degree of accuracy and efficiency.

8) Hands-on experience in the sales order processing system.

9) Good spoken English

10) Proficiency in MS Office Professional (i.e. Word, Excel, PowerPoint and Outlook).

#J-18808-Ljbffr

  • Channel Sales Director

    3 weeks ago

    Singapur, Singapore Spinnaker Support Full time

    Join to apply for the Channel Sales Director role at Spinnaker Support Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and...

  • Channel Sales Director

    3 weeks ago

    Singapur, Singapore Spinnaker Support Full time

    Overview Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations in 104 countries. Our...

  • Channel Sales Director Singapore

    3 weeks ago

    Singapur, Singapore Spinnaker Support, LLC. Full time

    Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...

  • Key Account Executive

    2 weeks ago

    Singapur, Singapore TASTYFOOD SALES & MARKETING PTE. LTD. Full time

    Overview Company Description Tastyfood Sales & Marketing Pte Ltd is a specialist in distributing, promoting, and branding FMCG products. Established by professionals with extensive market knowledge, the company aims to elevate brands to new heights. With more than 30 years of experience and 100% market reach, Tastyfood ensures effective product presence and...

  • Sales Support Executive

    3 weeks ago

    Singapur, Singapore KEDACOM INTERNATIONAL PTE. LTD. Full time

    Job Summary: We are seeking a highly organized, proactive, and detail-oriented Sales Support Executive to provide comprehensive administrative and operational support to our Director of Sales. The ideal candidate will be a strong communicator, capable of managing multiple priorities, and possess a solid understanding of the sales process. This role is...

  • Sales Support Executive

    3 weeks ago

    Singapur, Singapore Germaxco Shipping Agencies Pte Ltd Full time

    The Role: As an integral part of Germaxco’s sales department, the Sales Support Executive is expected to be proactive and resourceful in gaining and retaining new customers in the fast-paced logistics industry. Benefits: Flexible working arrangement Positive work environment with work-life balance Career growth and development opportunities Main...

  • Marketing & Sales Support Executive

    7 days ago

    Singapur, Singapore ACESTES PTE. LTD. Full time

    Job Description We are looking for an experienced and result-driven Marketing & Sales Support Executive to join our awesome team! As a Marketing & Sales Support Executive at our company, you will be involved in the development and implementation of the company sales and marketing strategies, including but not limited to digital marketing, to promote the...

  • Sales Support Executive

    3 weeks ago

    Singapur, Singapore VICTOR ENTERPRISES PTE. LTD. Full time

    Report to the Singapore Sales Director by coordinating sales activities across multiple business units. Coordinate and execute principal’s marketing initiatives and maintain detailed records of campaigns, claims, and related documentation, ensure seamless implementation and reporting. Coordinate the sending of samples and Point of Sales Materials (POSM),...

  • Head of Sales, APAC

    2 weeks ago

    Singapur, Singapore Page Executive Full time

    Well-established organisation with a global presence Focused on delivering excellence in sales and customer satisfaction About Our Client We are representing a global FMCG company with brands distributed in more than 120 countries worldwide. The company enjoys a healthy margin and a dominant market position backed by heritage brands. To further penetrate...

  • Sales Support Executive

    3 weeks ago

    Singapur, Singapore FISCHER BELL PRIVATE LTD. Full time

    Job Highlights: · Annual Bonus · Career Progression · 5 Days work week · Training and support provided Responsibilities · Managing all sales support responsibilities including Contracts, Relocations, Service Requests through to completion · Coordinate with other departments to resolve all sales support responsibilities · Answering Incoming calls and...