Group Service Delivery Manager
1 week ago
Overview Are you a strategic IT leader ready to make a global impact? We’re seeking a Group Service Delivery Manager to oversee the delivery of IT services across our international operations, ensuring alignment with business goals and exceptional customer experience. Though based in Australia , this is a truly global role — you’ll lead service delivery across Australia, Singapore, Indonesia, China, and other regions, managing a diverse team and driving continuous improvement in service quality, cybersecurity, and ICT operational efficiency. Key Responsibilities Lead and drive consistent IT service delivery across the Group, ensuring alignment with SLAs and business objectives. Manage and mentor a geographically dispersed team of direct and indirect reports. Drive service performance through KPIs, issue resolution, and process optimisation. Champion cybersecurity strategy and ensure the protection of technology assets. Build strong relationships with internal stakeholders and external partners. Contribute to the ICT strategy and Transformation roadmap, aligning technology with business goals. About You You’re a seasoned IT leader with a global mindset, known for your ability to lead remote teams, manage change, and deliver results in complex environments. Essential Qualifications & Experience Tertiary and/or postgraduate qualifications in Information Technology. Certified ITIL practitioner. Minimum 5 years in ICT leadership across multiple regions. Proven experience in cybersecurity strategy and IT infrastructure. Strong communication, stakeholder engagement, and decision-making skills. Demonstrated success in leading high-performing, remote teams. Desirable Formal Project Management certification. Experience in cloud hosting, server technologies, and network systems. Why Join Us? This is a unique opportunity to shape the future of IT service delivery across a dynamic and growing organisation. You’ll work with passionate professionals, cutting-edge technologies, and have full budgetary responsibility to drive meaningful change. Confidential questions Confidential questions? Reach out to Jennifer Pryor, Talent Acquisition Partner at We’re proud to be a 2023 Circle Back Initiative Employer – we commit to responding to every applicant. About us The Detmold Group is a family-owned and operated global business, partnering with some of the world’s largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we do. Relentlessly looking for ways to improve quality, service, and efficiency, we are driven to improve the way the world experiences packaging. Employee safety is our priority, and we want our people to be 100% SAFE and WELL. #J-18808-Ljbffr
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Service Delivery Manager, Service Leadership
18 hours ago
Singapur, Singapore Singtel Group Full timeService Delivery Manager, Service Leadership NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities,...
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#EG Senior
1 week ago
Singapur, Singapore Singtel Group Full timeOverview As a Senior Service Delivery Manager you are responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. Ensure that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and...
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#EG Senior
4 weeks ago
Singapur, Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our...
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Service Delivery Manager
2 weeks ago
Singapur, Singapore Success Human Resource Centre Pte Ltd. Full time2 years contract (renewable) Up to $6500 Mon – Fri: 8.30am - 6pm Tanjong Pagar Job Responsibilities: Service Management Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service. Maintaining high performance levels for service‑related processes and implementing improvement activities wherever...
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Service Delivery Manager
1 week ago
Singapur, Singapore PROJECT SEARCH PTE. LTD. Full timeJob Title: Service Delivery Manager – Mobile Broadband Department: Mobile Network Operations / Customer Experience Location: Singapore Employment Type: Full-Time Job Summary: The Service Delivery Manager – Mobile Broadband is responsible for ensuring the seamless delivery of mobile broadband services to both consumer and enterprise customers. This role...
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Group Finance Manager
4 days ago
Singapur, Singapore BreadTalk Group Full timeOversees the end-to-end operational of Accounts Receivable (AR) and Accounts Payable (AP) to ensure accurate, timely and compliant transaction processing. Manage statutory reporting requirements, including quarterly GST filings and preparation for ACAP reviews, ensuring full adherence to regulatory standards. Ensure proper accounting and reconciliation of...
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Service Delivery Manager
3 weeks ago
Singapur, Singapore User Full timeWe are seeking a Service Delivery Manager to lead and oversee a system and solution maintenance project starting in December. The role is focused on managing 24/7 maintenance operations (without personal standby requirement), ensuring smooth service delivery, SLA compliance, and effective technical solutioning across a Java and .NET technology stack . The...
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Service Delivery Manager
4 days ago
Singapur, Singapore NEWTONE SERVICES PTE. LTD. Full timeWe’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems. Key Responsibilities Act as...
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Service Delivery Manager
2 weeks ago
Singapur, Singapore TECH MAHINDRA LIMITED (Singapore Branch) Full timeResponsibilities Overall accountability for all aspects of Service Delivery. Owns strategic relationship between the Business and TechM management. Ownership of service delivery including service transition , transformation, migration and all operations activities. Provides the strategic inputs to the System Integration and Managed Services teams on...
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Service Delivery Manager
2 weeks ago
Singapur, Singapore Genesis Networks Pte Ltd Full timeA Service Delivery Manager (SDM) is responsible for making sure that services are being seamlessly delivered to our clients. You are in charge of a variety of tasks, such as will focus on training and mentoring team members, implementing processes and procedures needed to ensure operational excellence, rectifying reliability issues, monitoring progress,...
